Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,885 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,885 reviews
July 18, 2022
Nice, clean very attentive staff, I don't regret taking the extra trip to Bensenville, even though I have 2 other Subaru Dealerships closer to me. Everything was made super easy, Jason Smith called me, an the extra trip to Bensenville, even though I have 2 other Subaru Dealerships closer to me. Everything was made super easy, Jason Smith called me, and offered to reserve exactly the Crosstrek I wanted, which made everything so much easier, and he didn't try selling me something I didn't inquire for. I was in, and out with my new Subaru Crosstrek Sport. More
by Lydia D
July 17, 2022
Jorge was very knowledgeable about the vehicle and walk us through all the features in detail. He was also very patient with my 3 year that was with us. He gave her a subie stuffed animals and showed her t us through all the features in detail. He was also very patient with my 3 year that was with us. He gave her a subie stuffed animals and showed her the play room. We love our new Subaru and had an amazing experience at grand Subaru More
by morganashten331
July 16, 2022
I met Cameron while I was deciding whether the cost of the much needed work on my old Outback was worth the cost. In the end I decided to trade up to a new Crosstrek. Cameron was extremely professional the much needed work on my old Outback was worth the cost. In the end I decided to trade up to a new Crosstrek. Cameron was extremely professional and helpful in choosing the car and package I ended up going with. He made what was a a stressful situation seamless and bearable showing and explaining the newer features the various models I tried in comparison to my old car. More
by jeff
Employees Worked With
Cameron Haque, Chelsey LaPorta
July 16, 2022
Afiza is the best salesperson! Knowledge curtious friendly .she went above and beyond anyone . Even helped my wife with her phone in her old subie . Next car we buy will be fro Knowledge curtious friendly .she went above and beyond anyone . Even helped my wife with her phone in her old subie . Next car we buy will be fron Afiza!!! More
by tnyman71
July 15, 2022
This is our second time buying a car from Grand Subaru and both were great experiences. Working with Afiza was great and she made the process easy and painless. and both were great experiences. Working with Afiza was great and she made the process easy and painless. More
by Guy.rallo
July 13, 2022
I went to Grand Subaru after my Honda was totaled in May. I first started at Honda then went to Grand Subaru. My first experience went well. My wife and I met Jorge in sales and had good introduction to ou I first started at Honda then went to Grand Subaru. My first experience went well. My wife and I met Jorge in sales and had good introduction to our first Subaru. Like many people, we had to order and wait. When our new Car arrived we were notified right away. The sales process was very easy, no pressure. It was a great experience and would recommend. Jorge and Grand Subaru. Thanks More
by gmaher246
July 13, 2022
I worked with Jason Smith, who helped find and order a Crosstrek for me. He kept me updated on the delivery date, and took time and explained all the many features. He made the car buying experience a ve Crosstrek for me. He kept me updated on the delivery date, and took time and explained all the many features. He made the car buying experience a very pleasant one. Would definitely recommend him to anyone looking to buy a Subaru! More
by Lilymm
July 12, 2022
Excellent support, friendly atmosphere, prompt follow ups with timely manner, good communications and several options. with timely manner, good communications and several options. More
by ninanray
Employees Worked With
July 12, 2022
Dealing with Grand Subaru was a pleasure. Matt was extremely knowledgeable and very easy to work with. From the test drive all the way thru the payment, the team at Grand Subaru was fantastic Matt was extremely knowledgeable and very easy to work with. From the test drive all the way thru the payment, the team at Grand Subaru was fantastic. If I am in the market for a used car in the near future, I will definitely come back. More
by Frankbrown24
