Back

Granite Subaru - Service Center

Hudson, NH

4.8
2,771 Reviews

2,771 Reviews of Granite Subaru - Service Center

Sort by
March 06, 2023

Always very friendly and very courteous. Also very helpful and easy to do business with. Outstanding waiting room, very clean!! More

by nippermaher33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez
Mar 07, 2023 -

Granite Subaru responded

Thank you for the great review. Our new waiting room is top notch.

March 06, 2023

Excellent communication. Lovely and comfortable area to drop off car. Pleasant staff. Most of all - work was done well and on time. Actually came in less than estimate. I lov More

by bethanncrutcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't know who I worked with.
Mar 07, 2023 -

Granite Subaru responded

Thank you so much for the great review and feedback. Our new facility is super comfy and convenient. We're glad it came in less than estimated.

March 05, 2023

Took longer than estimated even with appt and early arrival, otherwise met expectations of service. More

by MARKEJFERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Granite Subaru responded

Mark, thanks for the review and feedback. We will look into why it took longer.

March 05, 2023

Easy to do business with. They delivered my car to my office, so I didn't have to return there once registration was completed. More

by peterleoadams
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto
Mar 07, 2023 -

Granite Subaru responded

Peter, thank you for the nice review. Our team tries to go above and beyond to make buying and servicing easy.

March 05, 2023

The whole team was extremely helpful and dedicated to helping me get into the perfect car at a great price. More

by babiicakez1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Blatus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Norton, Victor Yekelckik
Mar 07, 2023 -

Granite Subaru responded

Thank you for the kind review and congratulations on your perfect car!

March 03, 2023

The experience was very helpful. They remained in contact with me throughout the course of my service to update me on what was going on. They even washed my car and cleaned the insid More

by hannahmae8998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Patnaude, Jamie Lawrence, Roberto Rodriguez
Mar 07, 2023 -

Granite Subaru responded

Hannah, thank you for the nice review and feedback. Our team does a great job of keeping customers informed.

March 02, 2023

Services techs top notch. .... pleasant associates. Love the personal touch. I'm still looking for more. Like auto car wash & quick interior vacuum. I'm sorry to keep comparing More

by BACUNNIFF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Granite Subaru responded

Thank you for the nice review and feedback. We will pass this on to management.

March 02, 2023

Overall experience has been wonderful. Thiago was one of the best salesman we have ever had. He was very attentive and accommodating. We would definitely recommend Granite Subaru to fr More

by whiteyjr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto, Roberto Rodriguez
Mar 07, 2023 -

Granite Subaru responded

Thank you for the nice review. It's always nice to hear from another of Thiago's fans. Your recommendations are welcomed and appreciated.

March 01, 2023

The service center was very friendly and thorough - I like how I was sent a link which showed me each item along with pictures of the part that needed to be addressed by me / I also liked how there was a More

by BTERRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Granite Subaru responded

Thank you for the nice review. The tools we have put into place to communicate with clients has been a huge success.

February 28, 2023

Professional and friendly people who take the time to explain what work needs to be done to your vehicle. More

by NANCY.PATAKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Patnaude, Jamie Lawrence
Mar 02, 2023 -

Granite Subaru responded

Nancy, thank you for the kind words and review.

...
103
...