Gray-Daniels Toyota - Service Center

Philip I had brought my 2010 Tacoma truck in for service about a month ago. Philip called last Wednesday and told me my headlights were in. I didn't even I had brought my 2010 Tacoma truck in for service about a month ago. Philip called last Wednesday and told me my headlights were in. I didn't even know they were ordered. He said you guys were doing a courteousy warranty on them. You will never know how much I appreciate this, I have been wondering what to do about my ugly looking lights on my beautiful truck, and he did this for me. I have a 2014 Corolla S (bought from Felix, another great guy) a 2009 Camry and this Tacoma and with folks like Philip and Felix I'll be back. Bob Stringfellow More

Jerry Brister responded swiftly, graciously, and effectively to my inquiry about bringing my Toyota Corolla in for the recall. I am a teacher and he promised to bri responded swiftly, graciously, and effectively to my inquiry about bringing my Toyota Corolla in for the recall. I am a teacher and he promised to bring all of his energies to bear in ordering the necessary parts and scheduling the required service so that I would not have to miss teaching my classes. I appreciate his energies and professionalism. More

Service for 2015 Toyota Highlander Came in for service 2015 Highlander, Met with Marc Bailey one of the service writers here in Brandon. Marc was very nice and helpful, called when Car Came in for service 2015 Highlander, Met with Marc Bailey one of the service writers here in Brandon. Marc was very nice and helpful, called when Car was ready and followed up post service. In talking to Marc, he was a mechanic for Toyota for many years and had vast knowledge of Toyota mechanics which made me feel like he knew what he was talking about. Will be sure to add this guy as a contact for my next service. More

Service Department "extraordinaire"..... My salesman, Adam Bollaert, had set up servicing for my new 4 Runner to have a couple of add-ons installed for me. When I arrived the day of service My salesman, Adam Bollaert, had set up servicing for my new 4 Runner to have a couple of add-ons installed for me. When I arrived the day of service I met with Jerry Brister who already knew exactly what my needs were, had the work order ready, and got on it right away. Brittany Ainsworth assisted me with arrangements for a car so I could go out and do a bit of shopping while the work was being done. My entire experience with this service crew, and dealership, has been positive in every aspect. Hats off to a crew that is definately "on top of their game", take excellent care of their customers' needs, and strive to be the best!! More

Excellent Services! Charles Martin is the greatest in the Service Department, excellent customers services! I have not once been disappointed. Charles is very knowledge o Charles Martin is the greatest in the Service Department, excellent customers services! I have not once been disappointed. Charles is very knowledge of my Camry Service needs. I Gray-Daniels Toyota have wonderful staff thru out the whole location from sale to service. Emily Washington More

Excellent Sales AND Service From sales to service, you are taken care of by professionals who know the business. My purchase last year went very smoothly, I told them what I exp From sales to service, you are taken care of by professionals who know the business. My purchase last year went very smoothly, I told them what I expected and they delivered. Each time I come by for an oil change, I am treated just like I was the day I bought my vehicle. They truly care about service AFTER the sale. I would definately recommend Gray-Daniels to anyone looking for a new vehicle. More

Gray Daniels Toyota My visit to Gray Daniels is always a good experience. Everyone their are very helpful and make sure you are taken care of. I went with my mom to get a My visit to Gray Daniels is always a good experience. Everyone their are very helpful and make sure you are taken care of. I went with my mom to get an oil change and Mr. Jerry Brister was very helpful and nice. More

Service with a smile My recent visit to Gray-Daniels Toyota couldn't have been more pleasant. My service advisor, Charles Martin, was a delight to deal with. He answered My recent visit to Gray-Daniels Toyota couldn't have been more pleasant. My service advisor, Charles Martin, was a delight to deal with. He answered all of my questions, and provided some expert advice on the care of my vehicle. Charles was very pleasant to deal with, and was very easy to deal with. His pleasing personality made me feel like I was valued as a customer. I will have no problems recommending Gray-Daniels Toyota to all my friends. W. Foster More

Service Dept When you open a dictionary to look up the word customer service there should be a picture of Charles Martin. I have bought numerous cars/Suvs and had When you open a dictionary to look up the word customer service there should be a picture of Charles Martin. I have bought numerous cars/Suvs and had them serviced at various dealerships. Without a doubt, Charles is the absolute best. A smile greets you and kind words are always there as he explains each step of the services to be provided. I work with over 225 sales people and work with over 35 customer service people each day in my job. Charles is the type person that each person in both sales and service should emulate. More

Great dealership and great service This is the third Avalon that I have bought from Gray Daniels, and have been more than satisfied with both the vehicles and the service. The servi This is the third Avalon that I have bought from Gray Daniels, and have been more than satisfied with both the vehicles and the service. The service department is efficient and speedy, and the work is more than satisfactory. The service tech, Mark, was very helpful in explaining the service provided and it was swiftly completed. Bobbie More