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Grayson BMW

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,082 Reviews
Call Dealership (865) 693-4555
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,082 reviews

December 04, 2024

They can figure out some subtle problems and detailed oriented. Highly recommended to their service department. More

by josephwang13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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December 02, 2024

Professional service, helpful and took time in explaining my concerns about the BMW 128i vehicle. Michael Sonju, Great Client Advisor. More

by Lake Shore Dr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sonju, Jeff Alexander, Tom Pack great team staff.
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December 02, 2024

Easy scheduling and smooth service experience on my e93 recall work. Would recommend them for service. More

by Kennyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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December 02, 2024

It was busy while I was there, but they assured I was comfortable and I did notice the patience they had with all the other customers. More

by RP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray and Tom Pack
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November 30, 2024

Dylan provided great service as he always does! I appreciate his customer service ethic. Thanks! More

by cec4559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
November 29, 2024

Trent was super helpful and explained everything to me especially because I had no idea what I was talking about! They did my BMW oil change and gave me quote for my tires, washed the car etc all free of More

by robinsonjenna13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Report | Print
November 29, 2024

Justin always exceeds our expectations when we have our vehicles serviced at Grayson BMW. Excellent service always More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
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November 29, 2024

We’ve purchased 6 vehicles from Grayson! We love this dealership! Super helpful and professional. More

by JPack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
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November 29, 2024

Great working with Matt, my service advisor. He provides advice and guidance for my needs. More

by dwainp602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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November 28, 2024

The service department at Grayson BMW is outstanding! I don’t have the words to express how thankful I am for Justin and Trent in ensuring that my car was repaired and ready for our recent trip to Atlant More

by Swilsoncpnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent, Justin
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