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Great Lakes Honda West

Elyria, OH

3.6
129 Reviews

823 Leona St

Elyria, OH

44035

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Showing 129 reviews

January 31, 2021

Excellent and timely service. Clean waiting area with drinks provided. Knowledgeable and courteous service staff. Service advisor was Mara Carder who was professional and explained the entire list of se More

by MEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Carder
Feb 01, 2021 -

Great Lakes Honda West responded

Thank you for the wonderful review! We are so pleased to see that Mara's outstanding service was professional and communicative. We appreciate your kind words about our facility as well. If Great Lakes Honda West can do anything else for you, please be sure to let us know.

January 31, 2021

This has been an excellent dealership to work with. They took over the dealership where I bought a car a few year ago. Since the change they have been very communicative, Their service department is top not More

by vjpudelski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Groff, Joe Bencivenni
Feb 01, 2021 -

Great Lakes Honda West responded

Thank you for your fantastic feedback! We are truly appreciative to see that your experiences with Great Lakes Honda West have consistently exceeded your expectations. If there is anything you need, we are here for you.

January 26, 2021

Our sincere appreciation of the excellent services provided by your company. We feel we have been taken care of in the most professional way and that your staff is very knowledgeable in their jobs. More

by Maricel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DON GROFF and the Finance Manager guy
Jan 27, 2021 -

Great Lakes Honda West responded

Maricel, We're always more than happy to do all we can to help out our guests at Great Lakes Honda West. If there is anything further we can be of assistance with, please do not hesitate to reach out to our team directly!

January 26, 2021

Cameron was very helpful in my search for a car. He was patient and answered all of my questions. I would refer a friend here! More

by Gina Cascone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CAMERON MAZZONE
Jan 27, 2021 -

Great Lakes Honda West responded

Thank you so much for sharing how helpful Cameron has been. We appreciate the referrals so much at Great Lakes Honda West, Gina. Have a wonderful day!

January 25, 2021

Best dealership in the country. Everyone was very helpful and I got a great deal! Do not go anywhere else. I have purchased more than 3 vehicles and it is always a excellent experience More

by MCGUIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian And Kelly
Jan 26, 2021 -

Great Lakes Honda West responded

Mcguire, thank you for taking the time to mention Brian and Kelly! Enjoy your vehicles! Please do not hesitate to reach out to us when we can work with you down the road!

January 24, 2021

Excellent experience from start to finish, everyone was so nice. It seemed like everyone, from the receptionist to the General Manager, was there just to help me! Instead of the usual high pressure envir More

by CarolC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance, Ryan, Anthony
Jan 25, 2021 -

Great Lakes Honda West responded

Thank you so much for sharing how excellent and comfortable your experience at Great Lakes Honda West has been, Carol. Congratulations on your vehicle and happy driving! Feel free to reach out if we can be of assistance again with anything further.

January 23, 2021

Love the way the way they treat you .They are honest and polite and they do what they can to make sure you are happy More

by Lulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen farlane
Jan 24, 2021 -

Great Lakes Honda West responded

Thank you so much for taking the time to share your satisfaction working with Great Lakes Honda West. Feel free to reach out if we can help with anything else. Happy driving!

January 17, 2021

Outstanding customer service. Pat was very professional and helpful in finding the right vehicle for us. This is the third time we dealt with her and would recommend our friends to her. More

by Rossbenjamin7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Wehrenberg
Jan 17, 2021 -

Great Lakes Honda West responded

Thank you for the five-star review! Pat was happy to assist you with everything. We hope to see you again here at Great Lakes Honda West.

January 16, 2021

Matt in service department is excellent! He kept me informed and service was very thorough! I would recommend and take my car to dealer for service. Trusted and honest! More

by Jstockard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 17, 2021 -

Great Lakes Honda West responded

Thank you for the kind review! It's great to know that you had a wonderful experience at our Service Department working with Matt. Please let us know if we can be of any further assistance to you.

January 16, 2021

It’s our third lease with this Honda Dealership and Pat Wehrenberg and we couldn’t be happier with our experiences and the cars! She is great to work with and we will be back again! More

by Jodystrickling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Wehrenberg
Jan 17, 2021 -

Great Lakes Honda West responded

Thank you for the kind review! We love knowing that Pat provided you with a great experience! Thank you for being a part of the Great Lakes Honda West family.

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