Great Lakes Honda West
Elyria, OH
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Excellent and timely service. Clean waiting area with drinks provided. Knowledgeable and courteous service staff. Service advisor was Mara Carder who was professional and explained the entire list of se drinks provided. Knowledgeable and courteous service staff. Service advisor was Mara Carder who was professional and explained the entire list of service items completed. More
This has been an excellent dealership to work with. They took over the dealership where I bought a car a few year ago. Since the change they have been very communicative, Their service department is top not took over the dealership where I bought a car a few year ago. Since the change they have been very communicative, Their service department is top notch and the sales process this time around around was very smooth. Even on a very busy day, they did their best to get us our as quickly as possible. More
Our sincere appreciation of the excellent services provided by your company. We feel we have been taken care of in the most professional way and that your staff is very knowledgeable in their jobs. provided by your company. We feel we have been taken care of in the most professional way and that your staff is very knowledgeable in their jobs. Thank you for all you do for your customers. More
Best dealership in the country. Everyone was very helpful and I got a great deal! Do not go anywhere else. I have purchased more than 3 vehicles and it is always a excellent experience and I got a great deal! Do not go anywhere else. I have purchased more than 3 vehicles and it is always a excellent experience More
Excellent experience from start to finish, everyone was so nice. It seemed like everyone, from the receptionist to the General Manager, was there just to help me! Instead of the usual high pressure envir so nice. It seemed like everyone, from the receptionist to the General Manager, was there just to help me! Instead of the usual high pressure environment I’ve experienced over the last three decades of buying cars, the folks at Great Lakes Honda made me feel comfortable and relaxed-I’m a customer for life, and highly recommend them to everyone, no matter how far away you live!! More
Outstanding customer service. Pat was very professional and helpful in finding the right vehicle for us. This is the third time we dealt with her and would recommend our friends to her. and helpful in finding the right vehicle for us. This is the third time we dealt with her and would recommend our friends to her. More
Matt in service department is excellent! He kept me informed and service was very thorough! I would recommend and take my car to dealer for service. Trusted and honest! informed and service was very thorough! I would recommend and take my car to dealer for service. Trusted and honest! More
It’s our third lease with this Honda Dealership and Pat Wehrenberg and we couldn’t be happier with our experiences and the cars! She is great to work with and we will be back again! Wehrenberg and we couldn’t be happier with our experiences and the cars! She is great to work with and we will be back again! More