Green Ford Inc.

Absolutely terrible service, had vehicle there for recall work and was charged for it because it was past the deadline only because they were so backed up and could not finish my Vehicle in time and also was work and was charged for it because it was past the deadline only because they were so backed up and could not finish my Vehicle in time and also was charged for services I did not request without even a phone call to ask. More

Ed at Green Ford is AWESOME! He has helped me purchase both of my Vehicles. Many options and hassle free. He has helped me purchase both of my Vehicles. Many options and hassle free. More

Everyone at Green Lincoln makes you feel your a special customer The work was done correctly and on time customer The work was done correctly and on time More

The first time I took my Aviator in was to check my delayed wipers and adaptive cruise. I scheduled an appointment for 10:00 am. I called the dealership twice throughout the day to check on status an delayed wipers and adaptive cruise. I scheduled an appointment for 10:00 am. I called the dealership twice throughout the day to check on status and finally got a call back at 5:40pm saying there was nothing wrong with my vehicle. I picked it up the next day took my Manuel out and figured out myself what was wrong. Poor communication to say the least and service…I think it was over their head. Just this past week, I received two recalls on my Aviator. Again I called and left a message, after 4 days of waiting, I called again, 4 days later I received a phone call back. Thanks but no thanks. I am taking my Aviator to Montgomery Motors over an hour+ away. They answered my call and scheduled an appointment on the same day. I understand everyone is short handed, but communication goes a long way. More

Great buying process. And Danny in parts has been awesome to work with on the extras we wanted. And Danny in parts has been awesome to work with on the extras we wanted. More

It required me getting my attorney involved after 28 days in order to get my newly purchased used vehicle fixed. I was able turn pick it up after 36 days. in order to get my newly purchased used vehicle fixed. I was able turn pick it up after 36 days. More

Original service rep was pleasant. Communication wasn’t the strong point of my experience. Vehicle was in service for 1 month, called several times for update, and it was difficult g Communication wasn’t the strong point of my experience. Vehicle was in service for 1 month, called several times for update, and it was difficult getting folks to give accurate info. Charges were significantly higher than other dealership would have charged, Disappointed to learn, but happy it to have vehicle back. More

I was at the Quick Lane. I got my car serviced quickly and lady that checked me out was very pleasant I got my car serviced quickly and lady that checked me out was very pleasant More

I would never recommend this place to anyone and would never go back. My appointment was made two months in advance and my car sat there for 10 hours and not a single person looked at it. No updates all d never go back. My appointment was made two months in advance and my car sat there for 10 hours and not a single person looked at it. No updates all day and I had to rush there 15 minutes before they closed so I care wasn’t locked in for three days over the weekend. Nothing was fixed More

Great and timely servicing of my 2022 Escort. The Recall was completed as promised. Thank you for a great Job The Recall was completed as promised. Thank you for a great Job More