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Green Ford Inc.
Greensboro, NC
3,442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,442 Reviews of Green Ford Inc.
July 27, 2021
Anna was great and made sure my appointment was made. I believe the mechanic name was Steve or Kevin and he was friendly and efficient. Work was done seamlessly. believe the mechanic name was Steve or Kevin and he was friendly and efficient. Work was done seamlessly. More
by PRECIOUSLO2003
Verified CustomerEmployees Worked With
Anna, Steve or Kevin
July 26, 2021
Green Lincoln Service department is professional, courteous and very knowledgeable about their cars and thei customers. Easy to get appointments and if having “problems” they quick to respond. i high courteous and very knowledgeable about their cars and thei customers. Easy to get appointments and if having “problems” they quick to respond. i highly recommend Lincoln and their service! More
by ktmccanless
Employees Worked With
Tim- Lincoln Service
July 22, 2021
$250 for YOUR defective Lug Nuts? Lug Nuts are NOT wearout items! I've never seen Lug Nuts that wear out in 3 years !! Ford ought to stand behind their product, not bail out when they make a desig wearout items! I've never seen Lug Nuts that wear out in 3 years !! Ford ought to stand behind their product, not bail out when they make a design mistake! I will remember this next time I buy another car... it certainly won't be a Ford! More
by TOMMYTILLMAN
Employees Worked With
Don't remember name... at Lincoln Ford Service Center, Wendover
July 22, 2021
The salesman was very polite and friendly. Really the entire staff was very friendly. The lady in the financial room was very polite and friendly also. entire staff was very friendly. The lady in the financial room was very polite and friendly also. More
by Phyllisnewman
Employees Worked With
Kerry Kulp , Kimberley Jackson
July 21, 2021
Our salesperson was cordial honest & friendly. AJ has followed up on the 2 open items, which we should have resolved by Friday, I hope. Also, Daria in Finance was great to deal with! followed up on the 2 open items, which we should have resolved by Friday, I hope. Also, Daria in Finance was great to deal with! More
by gorfanedes
Employees Worked With
AJ
July 21, 2021
Paying $500 to get the oil, fuel filters and cabin filter changed along with the tires rotated is pretty ridiculous. I was not notified of my premium service expiring in June 30 either. This will be my last changed along with the tires rotated is pretty ridiculous. I was not notified of my premium service expiring in June 30 either. This will be my last service with Green Ford. More
by Lenny Dean
Employees Worked With
Ashley
July 21, 2021
I am very displeased with the service dept. Day 1: I am very displeased with the service dept. Day 1: dropped truck off 7/18 in the evening to be serviced the following day. Day 2: called the next d I am very displeased with the service dept. Day 1: dropped truck off 7/18 in the evening to be serviced the following day. Day 2: called the next day 4:29pm for status. Said it was done. Drove 30 min. to find it was never touched. They couldn't find the keys or paperwork. (I found the keys in the truck) Day 3: I called 2:13pm to find status. Said it was done. When I get to the cashier, she can't find my paperwork and has to go out to the service desk to get it. When I checked the work order, it was completed at 10:29am. I asked why I wasn't called then, they said Michael Whitley was in a meeting all day. I ask - is there no one else that can make a courtesy phone call? Now I'm ready to leave and I don't see my truck anywhere. It takes them 1/2 hr to find it. When they finally drive it up, no one has the courtesy to come tell me it's ready. I just happen to look around and see it out front. This is totally unacceptable to me and a waste of my time and money(making 2 trips). I'm beginning to think I've made an error in judgment buying a vehicle from Green Ford. More
by BOONE999
Employees Worked With
Michael Whitley
July 21, 2021
Very professional. Process was smooth and everybody knew what they were doing. I walked in on a Saturday and had everything taken care of in less than 2 hours. what they were doing. I walked in on a Saturday and had everything taken care of in less than 2 hours. More
by NO-REPLY-28E309BV
Employees Worked With
AJ sales , Keith Lillard
