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Green Ford Inc.
Greensboro, NC
3,444 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,444 Reviews of Green Ford Inc.
May 20, 2021
Amazing and by far the most professional team I ever engaged with. Megan is extremely friendly and made sure all my problems were addressed and presented me a solution every single time. engaged with. Megan is extremely friendly and made sure all my problems were addressed and presented me a solution every single time. More
by caesar.meneses
Verified CustomerEmployees Worked With
Megan, and everyone there.
May 20, 2021
We bought our car new from Green Ford. The most recent visit was the second time the vehicle has been in for service. Both times there was little or no communication from the service department. On the in visit was the second time the vehicle has been in for service. Both times there was little or no communication from the service department. On the initial visit we were told it would be two days before the car would be ready but was not able make contact with anyone for 4 days. Contact was not established until I emailed the dealership not knowing who the email would go to. It took a full two weeks to make a repair that we were told would be two days initially. The most recent visit our car was towed to Green Ford on a Tuesday. The following day we had heard nothing from the service department so we began trying to make contact through text and phone calls. Most attempts was met with no answer and no call back. By Saturday we had had no contact with the service department therefore I drove to the dealership to find out the status of a vehicle. I was told at that time that cars that are towed in our work into the line when possible and that a technician had not yet been assigned to a vehicle. We finally heard from someone in the service department Tuesday saying our car would be ready that afternoon. We picked it up the following morning 8 days after it was towed in. At this point I did not see ourselves ever using Green Ford for service again. More
by FSTRICK819
Employees Worked With
Kevin Service Manager
May 20, 2021
Nice service, valet came and picked up our Lincoln for service and left a loaner. Our car came back cleaned, vacuumed and with our program updated. service and left a loaner. Our car came back cleaned, vacuumed and with our program updated. More
by JCAROLAN75
Employees Worked With
John Patterson
May 16, 2021
Fast and friendly service .Thank you for all your help Fast and friendly service . Thank you for all your help with my concerns. I will always bring my vehicle into you guys thanks a bunch Fast and friendly service . Thank you for all your help with my concerns. I will always bring my vehicle into you guys thanks a bunch More
by engl
Employees Worked With
I don't know there name
May 15, 2021
The salesperson CiCi did a great job. I am particular and a detail person. CiCi showed great patience. She did a good job listening, researching inventory, pointing me in the right direction, and a detail person. CiCi showed great patience. She did a good job listening, researching inventory, pointing me in the right direction, More
by mike@paintmasterinc.com
Employees Worked With
General Manager, CC Cole, Dustin Bell, Catherine Cole
May 13, 2021
I scheduled an appointment for service. . I didn't have to wait when I arrived. The customer service is excellent and the workmanship is great. to wait when I arrived. The customer service is excellent and the workmanship is great. More
by WANDABARBER
Employees Worked With
Wiley Bass, Chris Barner
