Green Ford Inc.

New car purchase Very pleasurable experience. My sales man was very good to work with. We got exactly what we was looking for. Loan officer was very informative and fa Very pleasurable experience. My sales man was very good to work with. We got exactly what we was looking for. Loan officer was very informative and fast and efficient More

Ford ranger overall good experience Garrett was kind everyone that I work with were very friendly great atmosphere they addressed every issue that I had during th overall good experience Garrett was kind everyone that I work with were very friendly great atmosphere they addressed every issue that I had during the purchase of my Ford ranger thanks everyone More

The works and new tires The works, tires and front end alignment err done in a timely manner. Everyone was helpful I plan on using Green Ford in the future The works, tires and front end alignment err done in a timely manner. Everyone was helpful I plan on using Green Ford in the future More

Green ford My family and I have been using Green Ford for the past 8+ yrs and my husband just got his first truck from them. The staff are the friendliest people My family and I have been using Green Ford for the past 8+ yrs and my husband just got his first truck from them. The staff are the friendliest people and don’t bombard you when you pull in! They’re very honest and work religiously to get you in your preferred vehicle! I refuse to go anywhere else! More

Experience alot better than I thought! Drove my last car 17 years. All of the staff that helped me into a new car was TERRIFIC ! Back to American m.h ade car since my first car, 4o years ag Drove my last car 17 years. All of the staff that helped me into a new car was TERRIFIC ! Back to American m.h ade car since my first car, 4o years ago,A Ford Mustang. Go figure! More

Horrible Inconsiderate of my and my family safety placing me back in a vehicle that is shutting off when they had a loaner car ready and available for me whil Inconsiderate of my and my family safety placing me back in a vehicle that is shutting off when they had a loaner car ready and available for me while they investigated thoroughly More

Service and loaner department The service person, Mickey who worked on my car was great! He gave me updates on my car and was very friendly. Sonia, the woman in the loaner car depa The service person, Mickey who worked on my car was great! He gave me updates on my car and was very friendly. Sonia, the woman in the loaner car department came off a little rude. She did not seem willing to help with questions. She also addressed to me that my car was going to take a bit longer due to a part on my car and when I had called her back about a question pertaining to my car (before I was assigned a service worker) I was told “I only handle loaner cars remember?” As I mentioned before, she was the one to address the part on my car initially. More

Great experience I came in from out of town after looking online and the sales people had the trucks ready for me to look at it was a painless process to complete the I came in from out of town after looking online and the sales people had the trucks ready for me to look at it was a painless process to complete the sale and was an overall great experience. More

Not Happy With My Experience I have purchased two cars from Green Ford in the past and had great experiences. This time, however, was not an experience I wish to repeat. I reached I have purchased two cars from Green Ford in the past and had great experiences. This time, however, was not an experience I wish to repeat. I reached out ahead of my visit and plainly stated what range I needed my payments and what I was looking to purchase. Someone contacted me and said they could help me with what I needed. I went to the dealership on a Monday evening and the price was above what I had said I wanted. When I wasn't happy with the payment presented I was told if I couldn't afford that payment then most likely I couldn't afford the payment I was asking for originally. Feeling insulted, I left. I got a call from them saying they found something that may work. I went in the following Tuesday after work and spoke with a different salesman. I test drove the car and it seemed fine. It had a tremble when you mashed the brakes. I commented on it. Our salesman insisted he didn't feel anything. He preferred to speak to my husband instead of me even though I was the one purchasing the car. Once we looked at the car in the dark we noticed a headlamp was out. The salesman arranged to have it fixed and to have it cleaned up since the cleaning crew had left for the day. I was to bring it back and leave it for the weekend to be cleaned and the headlamp fixed. I dropped it off that Saturday. Picked it up late Monday evening. The headlamp was fixed but it was not cleaned as promised. The dealership cleans up any car they sell. Well, except for mine I guess. The salesman also said he would ask the service department to check out the tremble while they were fixing the headlamp. It was not looked at. When I mentioned it again the salesman said. I can't help you the car was sold as is. To top it off on the way home the airbag malfunction message came on! I spoke with someone who called me to check on my experience about all of these issues and was told the manager would love to speak to me but he was tied up in meetings. I reached out through email and was told I would get a call at a specific time but no one ever called. It is sad to say but I will never buy from Green Ford again and I will definitely not recommend it to my friends and family. The whole experience left me feeling like I was tricked and cheated into buying a car that I will pay on for four years that most likely will break before it's paid for. I am not pleased at all with Green Ford. More

easy, professional, superior communication This work was routine maintenance on a 10 year old Lincoln car. As usual, the work performed was thorough and prompt. I was kept informed of progress This work was routine maintenance on a 10 year old Lincoln car. As usual, the work performed was thorough and prompt. I was kept informed of progress and the work was completed a little sooner than first predicted. This dealership is a great place for service done right by technicians who care using quality FoMoCo parts. No, I'm not a Green Company shill, just a well-satisfied customer. More