
Green Ford Inc.
Greensboro, NC
Filter Reviews by Keyword
By Type
3,442 Reviews of Green Ford Inc.
Great service The staff in the service department is amazing and very knowledgeable. They fixed the issue that was causing the “check engine light” to come on in my The staff in the service department is amazing and very knowledgeable. They fixed the issue that was causing the “check engine light” to come on in my vehicle. I highly recommend Green Lincoln and their service department. More
It was a great experience I received excellent attention from the moment I drove into the service center. The attendant gave me his full cooperation and kept me informed throug I received excellent attention from the moment I drove into the service center. The attendant gave me his full cooperation and kept me informed throughout in a very expeditious manner. He also communicated with our warranty company and helped us get that taken care of. More
100% Recommend! Jessica was so helpful in finding the perfect car for not only my personal preference, but also for my budget! She answered all my questions and got m Jessica was so helpful in finding the perfect car for not only my personal preference, but also for my budget! She answered all my questions and got me approved for my new car very quickly! More
Read the fine print and be prepared for a LONG wait Extremely slow between steps. Sales staff are totally dependent on Mgr to make decisions. Everyone is friendly until time to make a financial commitme Extremely slow between steps. Sales staff are totally dependent on Mgr to make decisions. Everyone is friendly until time to make a financial commitment then it can turn rude. Read the fine print and ask exactly what is covered and for how long. Don’t make any assumptions. Know your car’s value and the value of what you are buying! They over charge and under rate your vehicle. I had issues with an extended warranty which they did honor but read the print. I thought it was 100,000 miles but is was “or time limited months”. Too expensive. Also ask if any discounts available on warranty. Jeep and Kia dealerships both offer discounts - 1st time buyer, age,etc. Recently bought both of these. Warranty Discount never offered at this dealership - even purchase of Ford vehicle. More
Oil Change I take my car here for oil changes, tires and other services. I am always pleased with the service, and the atmosphere. The wait here is not very lon I take my car here for oil changes, tires and other services. I am always pleased with the service, and the atmosphere. The wait here is not very long either More
Ashlee is the BEST!! Your guys that check you in are a joke..... Ashlee is always helpful....... all of the guys are afraid to speak when you pull up...... it is so funny. Your guys that check you in are a joke..... Ashlee is always helpful....... all of the guys are afraid to speak when you pull up...... it is so funny. I my last visit I pulled into the bay.... all 5 Service advisors Looked at me...... no one spoke. Ashlee came over and helped. It’s that was every time. More
Recall I make my appt a week ago for a recall letter, and I ask permission in my job to go to the dealership, dropped my car and after 1 hour later, they cal I make my appt a week ago for a recall letter, and I ask permission in my job to go to the dealership, dropped my car and after 1 hour later, they called and told me that they don’t have the piece to repair my car!! Really??? They have a lot of time to check what they need it and I lost my time and money (because my job is not pay my hours). And then I need to go back when the call me??? 😡😡 More
Transmission replacement They gathered the information and got me back on the road within three days. You need a better system for customer interaction and PLEASE get all of y They gathered the information and got me back on the road within three days. You need a better system for customer interaction and PLEASE get all of your back office staff familiar with FORD PASS More
Purchased used 2014 Ford Raptor Recently purchased a used Ford Raptor and the experience was very pleasant one. The team was very professional, courteous and edger to please. I’d lik Recently purchased a used Ford Raptor and the experience was very pleasant one. The team was very professional, courteous and edger to please. I’d like to personally thank Harold Allen and Jamison Edge who worked hard to help make the sale go well. Because of these two men the whole experience was a pleasant one. More
You fixed my steering wheel now my horn doesn't work My car had a recall on it and i took it to Ford. They fixed the steering wheel, hopefully, but now my horn doesn't work properly!!!!!!!!.. I rated it My car had a recall on it and i took it to Ford. They fixed the steering wheel, hopefully, but now my horn doesn't work properly!!!!!!!!.. I rated it two stars because i took it in to repair one thing and now something else is wrong with it.. More