
Green Ford Inc.
Greensboro, NC
Filter Reviews by Keyword
By Type
3,442 Reviews of Green Ford Inc.
Service work I have been a customer for over 20 years at Green Ford. I will never use the service department again when they charge you $60 dollars for a oil chang I have been a customer for over 20 years at Green Ford. I will never use the service department again when they charge you $60 dollars for a oil change!! Can go down the road and have the same service for $39.99. You have loss a customer in me! Sad if you ask me!! More
Quick and easy! In and out in about an hour. Friendly and efficient. Great place to get your Ford Edge serviced. Glad I bought from Green Ford. Thanks y'all! In and out in about an hour. Friendly and efficient. Great place to get your Ford Edge serviced. Glad I bought from Green Ford. Thanks y'all! More
Awesome!!! Incredible people focused on customer service from the GM to the Mechanics. Love to purchase from Green Ford. I have now purchased over 12 cars from t Incredible people focused on customer service from the GM to the Mechanics. Love to purchase from Green Ford. I have now purchased over 12 cars from this awesome dealership. More
Sold a car with four bad tires I just came here October 29 to buy a 2018 Elantra. When I first cranked it up, it read that all four tires were low, and I assumed it was because it h I just came here October 29 to buy a 2018 Elantra. When I first cranked it up, it read that all four tires were low, and I assumed it was because it had been sitting on a cold lot. On Halloween, I had to put air in all four tires, twice, on a dark, cold, wet, rainy night. Just over a week later, they wanted me to spend another $203.30 because they had sold me a car with tires too worn to drive safely. I was about to leave a 5-star review for how quick the process was, but now it feels like I am being scammed out of my money to be sold a car with such unsafe tires. It makes me worried what else is wrong with this car that they sold me if I can't even trust them to sell me tires that don't need to be immediately replaced? I tried to call them to give them a chance before leaving this review, but the person I need to talk to was never available and they never called back until after I showed that I wouldn't stop calling. I understand that tires are not covered under bump-to-bumper but I had just bought this car a little over a week before, and noted that all four tires were low and severely worn, so this means they sold it to me with bad tires, and that is unacceptable. People should be able to trust them to sell them a car that is safe to drive, tires included. I wanted to give them a chance to make this right and retain me as a customer, but from the way I was ignored, it feels like they do not care about me ever returning again. That's a shame because I was going to buy a second car after making a couple payments on this one. When I first picked up the car, all four tires were a little low, but I had assumed that was just because it had been sitting for a while. More
Easy to work with They were friendly, no pressure, and made the experience very easy! I would recommend the team at Green Ford Lincoln without hesitation for your car b They were friendly, no pressure, and made the experience very easy! I would recommend the team at Green Ford Lincoln without hesitation for your car buying needs. More
Service I was impressed with the service and the professionalism of the service attendant. Appointment scheduled and kept. Everything went as promised. Car wa I was impressed with the service and the professionalism of the service attendant. Appointment scheduled and kept. Everything went as promised. Car was cleaned and delivered in a manner that really capture my gratitude More
Purchased new tires Called on wednesday nov. 6 and made an appt. for 10am friday for a new set of michelin tires which had to be ordered. Got there at 9:50am and was gree Called on wednesday nov. 6 and made an appt. for 10am friday for a new set of michelin tires which had to be ordered. Got there at 9:50am and was greeted by the usual friendly staff and got the process started with Mickey and stated that I would be leaving my car as I had another ride and he could call when the car was ready. After 4 hours had passed, I decided to check the progress and was told it would be done at 5pm. I know a tire change and alignment takes 2-3 hours sometimes but not 7. Was my car pushed back to accomodate customers without an appointment just because I didn't wait there? Also, I noticed when I got home that the rear tires were mounted inside out and the waxy lube used for installation was left all over the rims. Just seems a little sloppy like someone was in a hurry. The staff is always super friendly, but I wish I didn't feel like I had to check over the work once I got home. More
Excellent Took care of my problem quickly and professionally. They needed to come up with a solution for a recall piece that was not fixing the problem Took care of my problem quickly and professionally. They needed to come up with a solution for a recall piece that was not fixing the problem More
Great Experience Had to pay a visit for a dead battery. Mickey did a great job fixing the issue in reasonable time. Overall had a great experience. Had to pay a visit for a dead battery. Mickey did a great job fixing the issue in reasonable time. Overall had a great experience. More
My review I was given an appointment for a recall to fix door latches on my Lincoln. They gave me a Loaner and they Serviced my car while they had my car. I was given an appointment for a recall to fix door latches on my Lincoln. They gave me a Loaner and they Serviced my car while they had my car. More