
Green Ford Inc.
Greensboro, NC
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3,442 Reviews of Green Ford Inc.
Great experience! Did a great job, worked out a sale that fit my needs and made sure they covered everything, well satisfied with my purchase at green ford. Did a great job, worked out a sale that fit my needs and made sure they covered everything, well satisfied with my purchase at green ford. More
Always a pleasure My car was promptly taken care of and washed and returned! Could not ask for better service in a very professional and clean setting. Thanks. My car was promptly taken care of and washed and returned! Could not ask for better service in a very professional and clean setting. Thanks. More
Not very organized Nobody called me to tell me about the progress of my car's service all day. I called to check because it was 4:45pm and I knew service is closing at 5 Nobody called me to tell me about the progress of my car's service all day. I called to check because it was 4:45pm and I knew service is closing at 5pm. The first time I called they transferred my call and nobody answered. The second a lady that she didn't have a good day at work answered the phone she wasn't polite at all and told me they haven't assessed the damage yet and I will have to leave my vehicle there until whenever. When I said that they should let me know earlier and asked if they have a loaner so I can go to work she rudely told me that I can pick it up now and make another appointment. I told her to leave it there of course and I will figure it out. Then another lady called me and she was very nice, she told me that my car is ready to pick up. When I asked about the damage she said it is not severe. Because I had this conversation with the first lady I still feel my car was pushed out and I am not sure if the clutch is good to go... It drives better I admit but the experience was not good. Also I had an appointment at 8:45am and I think if they have got to my car at 9am it would be ready by 2pm maximum since they said the clutch wasn't damaged. Everything starts wrong from taking fake appointments. I wouldn't mind to bring it 2 weeks later and have a real appointment. More
Truck The people are great at Green Ford. The willingness to have patience with my purchase was nice to see at a dealer. Great experience so far. The people are great at Green Ford. The willingness to have patience with my purchase was nice to see at a dealer. Great experience so far. More
Recall work, Regular service Took car on arrival. Gave me an estimate of time involved to complete work and them completed it sooner. Kept me updated. Very friendly. Waited for se Took car on arrival. Gave me an estimate of time involved to complete work and them completed it sooner. Kept me updated. Very friendly. Waited for service completion at dealership. More
thorough, efficient, and courteous. Needed check of power steering. Discovered need for new tires and front & rear brakes. All repaired or replaced. $ more than I expected but I needed e Needed check of power steering. Discovered need for new tires and front & rear brakes. All repaired or replaced. $ more than I expected but I needed everything recommended. Fixed to recall items as well. More
Excellent Service . Professional and courteous Staff. I always enjoy bringing my vehicles here. I plan to make a new purchase within the next six months. . Professional and courteous Staff. I always enjoy bringing my vehicles here. I plan to make a new purchase within the next six months. More
Very nice experience! The salesman, Mr Bass was great ! Was knowledgeable and very patient. This is my second vehicle that I have bought there and I was treated very well b The salesman, Mr Bass was great ! Was knowledgeable and very patient. This is my second vehicle that I have bought there and I was treated very well both times. More
Fine service Warranty work was time consuming due to diagnosis and parts ordering. I was basically kept informed of the repair status. When complete, problem was f Warranty work was time consuming due to diagnosis and parts ordering. I was basically kept informed of the repair status. When complete, problem was fixed to my satisfaction. Only thing I could ask for beyond this was I was hoping for vehicle to be washed and clean after two weeks at dealership. But, important thing is that my problem with vehicle was fixed. More
Service was fast and efficient Quick service Friendly staff and courteous Efficient service Receptionist was nice. My grandson was playing and she acted like it didnt bother he Quick service Friendly staff and courteous Efficient service Receptionist was nice. My grandson was playing and she acted like it didnt bother her at all. More