Green Ford Inc.

Nice people lol I love the place nice people. Great sales woman. Only thing was the car wash could have been better. Other than that great job I love my car. I love the place nice people. Great sales woman. Only thing was the car wash could have been better. Other than that great job I love my car. More

Took too long and didn't do what I asked I was told it would take a half day for recall work. I asked to add oil change, tire rotation and inspection. At 4pm I checked and was not done. To I was told it would take a half day for recall work. I asked to add oil change, tire rotation and inspection. At 4pm I checked and was not done. Told be less then an hour. I arrived at 5pm and was told was almost done. It was not ready till about 6pm. Got home and checked the receipt and found the inspection was not done. Called to complain and got a VM. No one returned my call. More

Absolutely amazing Truly restored my faith in Ford thankful to Kevin and the service manager for getting my car in accommodating to my needs getting a rental and squeezi Truly restored my faith in Ford thankful to Kevin and the service manager for getting my car in accommodating to my needs getting a rental and squeezing my car in a busy schedule. I’m so appreciative for both men for helping me and taking my concerns seriously. I will definitely be back for all my service needs! Thank you More

Terrible, scammed Went to get a new key and have the MyKey feature turned off. After the service was “done”, I was charged an extra $15 for the MyKey to be turned off a Went to get a new key and have the MyKey feature turned off. After the service was “done”, I was charged an extra $15 for the MyKey to be turned off after the guy asked if he wanted us to do it since they were going to be in those settings anyway, without mentioning they were going to charge for it. When I got home, I found out they had not turned it off and I had to fix the settings myself. More

ASHLEY IS THE BEST I came by on Friday afternoon because my air was out on my King Ranch. After I was turned away by one of your employees and to call back on Monday I I came by on Friday afternoon because my air was out on my King Ranch. After I was turned away by one of your employees and to call back on Monday I spoke with Ashley whom I have known for years and she said let me see what I can do Mr. Crawford. It was Mother's Day weekend and I had a trip planned so it meant a lot. this is not the first time she has taken care of me when I was turned down by other employees. I have purchase several King Ranches from Green Ford and we all know they are not cheap. IF ASHLEY EVER LEAVES GREEN FORD I WILL BUY SOMEWHERE ELSE. SHE IS THE BEST WHEN IT COMES TO CUSTOMER RELATIONS ,AND I HAVE ALOT OF SAY SO IN GREENSBORO I CAN PROVE THAT. ME AND MY WIFE OWN SEVERAL BUSINESS AND THATS THE WAY WE TREAT OUR GOOD CUSTOMERS. THANKS ASHLEY More

Awesome experience Worked with us on every level. Wiley is the best. I don't know anywhere else would have stayed two hours after closing to finish the deal. Great exper Worked with us on every level. Wiley is the best. I don't know anywhere else would have stayed two hours after closing to finish the deal. Great experience. More

Excellent, informative, great customer service Kimberly was very helpful and informative. Wasn't pushy, was upfront and honest about everything. Would recommend Green Ford to anyone and ask for Kim Kimberly was very helpful and informative. Wasn't pushy, was upfront and honest about everything. Would recommend Green Ford to anyone and ask for Kimberly! More

Very good Kim did an excellent job. Explained all features of different cars. Took test drive in two different cars. Explained all paperwork. She was nice not p Kim did an excellent job. Explained all features of different cars. Took test drive in two different cars. Explained all paperwork. She was nice not pushy. More

Great Customer Service I have nothing but great things to say about Green Ford from cleanliness of business, very great customer service and an inviting atmosphere in the bu I have nothing but great things to say about Green Ford from cleanliness of business, very great customer service and an inviting atmosphere in the building and the waiting area. My wait time for service on my truck was about 30 min, they got me processed in and out with 20k service with a video explaining the checkpoints that the technician viewed for that required maintenance for this time frame. More

Passenger air bag replacement While having the passenger air bag replaced, the bezel around the gear lever was damaged. The service manager questioned this and waited for me to acc While having the passenger air bag replaced, the bezel around the gear lever was damaged. The service manager questioned this and waited for me to accept it as is. I didn’t and he and his supervisor said they would order one and call me. They didn’t call so I called and was told the part was in stock. On arrival the service manager said maybe 10 words to me. The most unhelpful unfriendly customer service I have experienced and I work in customer service. More