Green Ford Inc.

Kept saying they would get back to me and did not. Refused to fix part of my car even when I asked them to. Instead they wanted me to pay the full balance of thousands of dollars to fix the one part o Refused to fix part of my car even when I asked them to. Instead they wanted me to pay the full balance of thousands of dollars to fix the one part of the car that I initially took it there for. 100% would not recommend going here for a partial fix. Ford knew that they were the only ones that could get near my engine due to the special tools needed to fix the leak near my engine. They took advantage of the fact that I couldn’t get the leak fixed anywhere else and tried to get money out of it. Very sexist in a way. My boyfriend took his car there ( mustang ) and they fixed parts of his car but refused to do a partial fix on my car. When I asked them if there was anything they could do. The mechanic told me that he would speak to his manager and get back with me. I never heard from him so I reached out a total of four times and every time there was an excuse. So I figured he would call me back when he found out if they could fix parts of my car and I still haven’t heard from him. This was in January. It’s almost been a whole month and still no phone call. More

I was a little skeptical because I have not had this car very long, but was doing the routine maintenance for the vehicle. I had a crisis with the vehicle after just having it serviced. Got it back to the d very long, but was doing the routine maintenance for the vehicle. I had a crisis with the vehicle after just having it serviced. Got it back to the dealership nervously after a few days they were able to identify and repair problemat no additional cost to me. Of which I was very thankful. More

Easy to schedule, Easy to get there, great people and great service. We'll be back! great service. We'll be back! More

What kind of finance company did you hook me up with the welcome letter was a blunt this is an attempt to collect a debt. What kind of reaction would you have welcome letter was a blunt this is an attempt to collect a debt. What kind of reaction would you have More

My car is just over a year old and has been to Green Ford 3 times. Each time, my car has been there over a week. I understand the impact Covid has, but Green Ford needs to do better adjusting to these times. 3 times. Each time, my car has been there over a week. I understand the impact Covid has, but Green Ford needs to do better adjusting to these times. More

I like the quick service the experience was pretty accurate and also I like the early open accurate and also I like the early open More

Great service experience. Received service call much earlier than I expected. Had a one o'clock appointment finished much sooner. Thanks. earlier than I expected. Had a one o'clock appointment finished much sooner. Thanks. More

Dig into whether or not your customers need help. I felt like they did not care at all what my situation was and would not budge from that at all. Cold very cold. I had canceled my Lightning reservation bec like they did not care at all what my situation was and would not budge from that at all. Cold very cold. I had canceled my Lightning reservation because of it and will turn to gmc or Chevrolet. It really bothered me, very disappointed. More

They serviced my car in a timely manner. The service advisor was very informative about my problem. advisor was very informative about my problem. More

Richard Jones and Cameron where very nice to deal with when I got my ford escape when I got my ford escape More