Green's Toyota of Lexington

Exactly as Promised Every facet of the Green's experience has been terrific. From the hand written note by a salesperson to the purchase, to the service, the culture at G Every facet of the Green's experience has been terrific. From the hand written note by a salesperson to the purchase, to the service, the culture at Green's is marked by friendliness, efficiency, and effective communication and follow up. I chose to wait in the lounge for my Prius's 10,000 mile service and was told it would be approximately one hour. That is exactly what it was. I am confident that Green's will deliver exactly what they promise--and do so with courtesy and grace. More

Efficient Service Experience Greeted immediately upon arrival by service advisor Jeremy. Efficiently entered service request and Toyota Care extended service option. Time spent i Greeted immediately upon arrival by service advisor Jeremy. Efficiently entered service request and Toyota Care extended service option. Time spent in customer waiting area less than anticipated. Great service and experience. More

Excellent service!! I feel very confident taking my Avalon to Green's Toyota for service. Joe Weddington was great and very personable and J. Perusquia was the servic I feel very confident taking my Avalon to Green's Toyota for service. Joe Weddington was great and very personable and J. Perusquia was the service technician who did a wonderful job on my car. I wouldn't take my car anywhere else! Catherine Rundell More

15,000 mile maintenance I took my 2017 Corolla in for scheduled maintenance. I booked the appointment the day before online. The service took around 45 minutes while I waited I took my 2017 Corolla in for scheduled maintenance. I booked the appointment the day before online. The service took around 45 minutes while I waited in the lounge. I was paged and went to the service desk to check out. They had a porter bring my car around. It was easy getting in and out. Bob was my service manager and he was friendly and helpful. More

Friendly service Bob Myers provides excellent friendly service. Bob is quick to follow up on our service. He is not high pressure he seems genuinely concerned about ou Bob Myers provides excellent friendly service. Bob is quick to follow up on our service. He is not high pressure he seems genuinely concerned about our service needs. I would recommend Bob to our family and friends. More

Was excellent everything was excellent from the sales service center employee ( Joe ) to the food court, the called me back and updated me on my auto the minute the everything was excellent from the sales service center employee ( Joe ) to the food court, the called me back and updated me on my auto the minute they found out my part was on back order. More

100,000 mile service for my 2014 Prius at Greens Toyota Came in for service at 9:10 am, was met and greeted before I had even gotten out of my vehicle, which impressed me. Then conducted over to the service Came in for service at 9:10 am, was met and greeted before I had even gotten out of my vehicle, which impressed me. Then conducted over to the service counter and was greeted by Dylan. Dylan took care of everything and was the nicest person to deal with. I could see by the large number of customers, I might be there longer than anticipated, I was given an honest appraisal from Dylan that there were 11 cars ahead of me and since the radiator flush for my car required some extra time, I might be looking at after 12 pm when the service was finished. I didnt mind, as I always occupy myself and am never bored. I happened to have not eaten breakfast and so enjoyed a delicious sausage, biscuit and fried eggs plate with coffee from the Greens snack bar. In no it seemed my car was finished, two hours from the time I first arrived and I was out the door by 11:20, well ahead of schedule. Dylan advised me before I left that the technician recommended new brakes, which I am planning on returning in three weeks from now to have that work done. I had a very pleasant and productive experience at Greens. More

A very good service Definitely a quick and easy process through the entire service. They updated me promptly and were very professional and gave me a good amount of warni Definitely a quick and easy process through the entire service. They updated me promptly and were very professional and gave me a good amount of warning of the end of the process so I was able to pick up my vehicle before the end of the day! More

Excellent Service As usual, I received top-notch service. Joe Weddington has been the service representative I've dealt with for approximately fourteen years (when we As usual, I received top-notch service. Joe Weddington has been the service representative I've dealt with for approximately fourteen years (when we purchased our first Toyota from Green's). Joe has gone the extra mile to help my wife and me through all those years. And when Joe hasn't been available, Jackie Robinson and others have been very helpful, too. I enjoy being able to bring work with me while I wait. It's also really nice to have the café available. More

15,000 mile checkup The service was excellent. The person who help me was Alex . He was very helpful, friendly and knowable about my truck. He even informed me that The service was excellent. The person who help me was Alex . He was very helpful, friendly and knowable about my truck. He even informed me that my truck had a recall on it and we scheduled appointment next week. He even showed me where to park and fill out the paperwork to leave my car Sunday evening More