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Greene Ford Company

Gainesville, GA

4.7
1,112 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,112 reviews

February 14, 2020

Great used truck purchase experience From start to finish the deal took less than 2 hours. This included looking at 2 different trucks , the negotiation and paperwork. We got a very fai More

by 19 Frontier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mora
Feb 14, 2020 -

Greene Ford Company responded

Congratulations on your new vehicle! We are so glad that Alex had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new truck, and we look forward to continuing to serve you in the future! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 13, 2020

took care of my issue They were polite and took care of my issue - told me upfront the estimated cost for potential repairs before I left the vehicle so there were no surpr More

by rbruce1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Arrington
Feb 13, 2020 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company. We look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

February 12, 2020

Soooo very pleased. My salesman was AMAZING. Jason ROCKS!!! Both Jason’s were amazing. The salesman and the one who had me sign papers. Very friendly More

by ela9981
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodson
Feb 12, 2020 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We hope you're enjoying your new car! Sincerely, Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 09, 2020

Alex was outstanding to deal with in every way. Little disappointed that the dealership didn’t detail like they said they would. But overall very pleased. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Alex Mora
Feb 09, 2020 -

Greene Ford Company responded

Hi Mike, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Alex could make this a great experience. However, we're sorry to hear that your visit didn't quite meet the high standards our guests have come to expect from our dealership and that the detailing was incomplete. If you would like to discuss your visit in more detail, please feel free to contact us directly. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 07, 2020

David was great! Super helpful and patient! I went in with no idea what I wanted and he was able to steer us in the right direction. More

by Amccurry96
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bounphasaysonh
Feb 09, 2020 -

Greene Ford Company responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Greene Ford Company are glad to have you as a customer. Sincerely, Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 06, 2020

Stayed after hour to take care me and my wife. Very courteous to us the whole time. Other than the drive I would recommend them to others. More

by Martinlbowen
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mora
Feb 06, 2020 -

Greene Ford Company responded

Martin, Thank you for taking the time to write this review and let us know how we are doing. We are happy to hear that Alex and Travis were able to provide a 5-star experience. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Greene Ford Company are glad to have you as a customer. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 05, 2020

Always easy to work with and very courteous . These guys work with my schedule and are always very helpful. Prices seem to be in line with other places as well. More

by SHA.MYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Feb 05, 2020 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

February 04, 2020

Grover was great! He was very patient and let us test drive multiple cars. We didn’t feel pressured at all. He gave me honest feedback based on what I told him my needs were. More

by nrgarrett86
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Hughes, Grover Young, Kim Porter
Feb 04, 2020 -

Greene Ford Company responded

Thank you, it's wonderful to hear that Grover took such good care of you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 02, 2020

Good Service! Engine light on my Shelby F150 light has appeared twice — vehicle very new. Service downloaded new software and explained very well.. lets hope this More

by PDTURGEON
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Cook, Fulton Arrington
Feb 02, 2020 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 31, 2020

Staff is always pleasant and accommodating. My vehicle was serviced promptly which I waited. The wait time was much shorter than expected. I was there for a vehicle recall. Setting the appointme More

by cbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the names
Jan 31, 2020 -

Greene Ford Company responded

Thank you for the kind words for Greene Ford Company's service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

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