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Greene Ford Company - Service Center

Gainesville, GA

4.6
321 Reviews

321 Reviews of Greene Ford Company - Service Center

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February 08, 2022

Steve is always very accommodating in the Service Dept. and they keep my wait time to a minimum. More

by LINDAATLANIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Service Dept.
Feb 08, 2022 -

Greene Ford Company responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback! Blain Latty Service Manager blainlatty@hotmail.com

February 01, 2022

I was greeted immediately when I walked through the service and put store. I was asking if I would wait or would I rather receive a call when my vehicle is ready. I chose to receive a call. In the afte More

by pattimouvery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Greene Ford Company responded

Thank you for taking the time to share your thoughts on working with our team, Patti. We're glad to hear we delivered such a great experience! Blain Latty Service Manager blainlatty@hotmail.com

January 28, 2022

Greene Ford kept the wait time to a minimum. Used my coupon that help with the scheduled maintenance cost and everything went smoothly. More

by vickigladden.vg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Greene Ford Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Vicki, for choosing Greene Ford Company! Blain Latty Service Manager blainlatty@hotmail.com

January 11, 2022

Scheduled The Works package with Steve for routine maintenance on the MKX and it went flawlessly as usual. Greene keeps all my family’s Fords running like new. Thanks again to Steve, Blain, JD, and More

by LegacyDentist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister
Jan 11, 2022 -

Greene Ford Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again! Blain Latty Service Manager blainlatty@hotmail.com

January 05, 2022

Green Ford has continued to be a pleasure in the maintenance of my truck purchased there. The friendly and professional staff and certified technicians lend significant confidence in the care of my More

by garypitts53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Greene Ford Company responded

Gary, We appreciate your business and our team looks forward to serving you again soon! Blain Latty Service Manager blainlatty@hotmail.com

December 30, 2021

Routine scheduled maintenance determined tires were needed and of course Greene Ford’s service department handled it wonderfully. A replacement set of Michelin’s were ordered and installed, mounted, b More

by LegacyDentist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bullister, JD
Dec 31, 2021 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Blain Latty Service Manager blainlatty@hotmail.com

December 24, 2021

The service department was able to fix and on going problem with my car bezel controller. The parts department help me find the part I needed. More

by JOHNDESMET
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Greene Ford Company responded

Thank you for taking the time to leave us a five-star rating, John. We appreciate your business here at Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

December 09, 2021

Needed to wait for my vehicle and was out in about 45 minutes. Very good. More

by Emcamj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 10, 2021 -

Greene Ford Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

December 07, 2021

Another wonderful service from the folks at Greene Ford. Came in for scheduled routine maintenance covered by The Works package and keeping the family cruiser running like a top and performing like new. T More

by LegacyDentist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, JD, and Ms. Medina
Dec 08, 2021 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear Steve, JD, Blaine and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Blain Latty Service Manager blainlatty@hotmail.com

December 01, 2021

Great service department, easy to schedule work, they get the work done quickly and communicate well. More

by smurray3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Blain Latty Service Manager blainlatty@hotmail.com

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