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Greenway Chrysler Dodge Jeep RAM of Rome - Service Center

Rome, GA

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440 Reviews

440 Reviews of Greenway Chrysler Dodge Jeep RAM of Rome - Service Center

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April 07, 2018

Once again, University came through The water pump went out in my Dodge Durango. I took it in on Good Friday as soon as it happened. Morgan Simmons had the car assessed and part ordered More

by Ginger Jarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Simmons
February 22, 2018

Service The service department done a good job. I had oil change and tires rotated. They didn’t recheck tire pressure. My Scion takes 36 psi on front tires an More

by Bulldog deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roper
December 05, 2017

9- days to get a water pump put on Truck got hit while there they did nothing we are corporate thy say we don't have to do anything stay away they are worthless More

by Klogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Griffin, Scott Priest
September 10, 2017

Patient. Very nice. Taught me a lot being as young as I am wanting such expensive cars. Sean and John showed real good quality service. Definitely a recommended spot for More

by RickeyC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffin, John Roper
Sep 10, 2017 -

Greenway Chrysler Dodge Jeep RAM of Rome responded

Thanks for the great review! We are happy to hear that you had a great experience with us. We will definitely let Shawn, John, and Darren know that they made your visit a memorable one. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 26, 2017

Service of one to purchase of another Went for oil change on our 2011 Dodge Journey and decided to look on lot as we have a son about to drive. We found a 2017 Jeep Renegade that we liked. More

by Billy&TeresaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2017

VERY VERY RUDE!!! went to see if we could find a car we like an they would only show us one way out of our price range.they wouldnt stop trying to get us to buy it afte More

by hdb26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i dont remember
January 30, 2017

Awesome sales team The sales department at University Dodge went above and beyond to get me in the vehicle of my choice. The overall experience was so easy and it didn' More

by Jeff D Rogers/Patriot Sport
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Silvers
October 31, 2016

Always awesome!! I've had a few minor issues with my car that I purchased at University. Each and every time, the service department is helpful, compassionate and unde More

by Ginger Jarrell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Simmons
February 10, 2016

Unreasonable price I carried our vehicle in for recall. Asked about checking tires sensors while I was there.. They replied it would cost $95 just for diagnostics. It More

by glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name not known, William Mitchell
Feb 19, 2016 -

Greenway Chrysler Dodge Jeep RAM of Rome responded

Mr. Owen, Thanks for taking the time to give us some feedback on your visit. I understand that sometimes diagnostic charges don't make sense to the customer since they are based on a guide and not necessarily actual clock time. We make sure that the customer is aware of any charges before we proceed with any diagnostic work so that they can make a decision as to whether or not they wish us to proceed. I hope you'll return for any service work that you might need in the future.

August 30, 2007

My 2003 Dodge 2500 work truck recenty had a problem that left me dead in the water. The service staff saw my delima and worked me into the already tight schedule. They diagnosed and fixed the problem asap More

by dsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR & Johnny
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