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Greenway Dodge Chrysler Jeep

Orlando, FL

4.2
3,131 Reviews
Orlando, Florida's award-winning Dodge Chrysler Jeep dealer. Greenway Dodge Chrysler Jeep firmly believes that with our low competitive vehicle pricing, superior service, and award-winning employees, we will continue to earn your business year after year. Greenway Dodge Chrysler Jeep provides the best new and used car inventory for all residents of Orlando and the surrounding Central Florida area. Our knowledgeable sales staff will provide you with a no obligation, no haggle price quote up front. Come in and experience what sets Greenway apart from the other local dealers! Contact our Internet Sales Director Julio Cartagena at 877-869-6499
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9051 East Colonial Drive

Orlando, FL

32817

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Showing 3,131 reviews

June 15, 2024

Travis was an amazing and detail-oriented sales person, however I cannot get a response from him now. I also emailed Brooks Grice twice this week with no reply but perhaps he is not in the office. I was to More

by Marci Hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooks Grice
June 14, 2024

Stopped by the dealership once again today just because the vendor told me that "he was able to get closer to the $300 monthly payment plus a lot of incentives" on a new 2024 Jeep Wrangler. I have the proo More

by PTSDVET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jean Petit-Frere
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randi
June 13, 2024

Matt Bishop has been the most helpful individual at Greenway Dodge. He took care of any issues without question an put forth his best. An absolute pleasure to work with and will definitely make my next More

by garybrodaski
Recommend Dealer
Yes
Employees Worked With
Matt Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Grice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Greenway Dodge Chrysler Jeep responded

Gary, we're delighted to hear that Matt provided such excellent service at Greenway Dodge Chrysler Jeep Ram. We look forward to assisting you with your next purchase!

June 13, 2024

Makenzie was fantastic, she showed me everything I wanted to see and made it a very smooth process finding the car that was right for me. More

by awegor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mackenzie Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Greenway Dodge Chrysler Jeep responded

We're delighted to hear that Makenzie made your car-buying experience smooth and enjoyable at Greenway Dodge Chrysler Jeep Ram. Thanks for sharing your positive feedback!

June 04, 2024

Mackenzie was so helpful! ! She made buying a car such a smooth transaction! I will be going to her again in the future! More

by samanthaehlenbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Greenway Dodge Chrysler Jeep responded

Samantha, we're delighted to hear Mackenzie made your car-buying experience smooth at Greenway Dodge Chrysler Jeep Ram. Thanks for the kind words and we look forward to seeing you again!

May 17, 2024

Tyrone kept the whole process as smooth as possible. Very communicative and professional. His after sale commitment is equally commendable. More

by gerrylopezmusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone Anu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Grice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel , Sharia
May 17, 2024 -

Greenway Dodge Chrysler Jeep responded

We're glad to know that Tyrone made your experience smooth and professional at Greenway Dodge Chrysler Jeep Ram. We appreciate the feedback, especially about our after-sale commitment!

May 03, 2024

Tyrone provided phenomenal service. From the first text to handing me the keys was a top tier experience. I highly recommend his services. 🙏🏾 More

by jalexander0786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone Anu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Grice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Greenway Dodge Chrysler Jeep responded

We're so glad to know that Tyrone provided you with top-tier service at Greenway Dodge Chrysler Jeep Ram. Thanks for the recommendation — safe travels!

May 01, 2024

The staff were very fast and efficient. Gave me a great deal on a Dodge ram 3500 and a good trade in value on my truck. Tyrone was awesome. He was already pulling the truck around when I go More

by phinaddict
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone Anu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Greenway Dodge Chrysler Jeep responded

We're glad to know our team at Greenway Dodge Chrysler Jeep Ram was able to provide you with a quick and efficient experience! It's great that Tyrone could assist in making this process smooth for you. Enjoy your new Ram 3500, and thanks for choosing us!

April 23, 2024

We purchased a used car from the dealership and had it shipped to us in Missouri. The car immediately failed safety and emissions (see complete story under Travis Goodwin reviews) We wanted to return the More

by Chris D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Bishop
2.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Kalogeras
Apr 23, 2024 -

Greenway Dodge Chrysler Jeep responded

Chris, I'm really sorry to read about your experience. This is far from the level of service we aim to provide and it's clear that we've let you down here. We take these matters seriously and would like an opportunity to address this with you directly in order for us to make things right. Please reach out at your earliest convenience so we can discuss further. Thank you, Matt Bishop - General Sales Manager - 407-275-3200 x 4774

Apr 24, 2024 -

Chris D responded

Thank you for “the standard form response” . Matt you have already worked with us to no resolution. The car that was sold to us was grossly misrepresented and should never have been sold to the public. I will continue to warn consumers on every media platform available and file complaints with state and federal agencies.

April 23, 2024

We literally had one of the easiest purchases to complete. Found the car (Saleen Mustang) online and paid cash. Simple right? NOPE not with Greenway. All paperwork was overnighted to wrong addres More

by Chris D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Bishop
2.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Kalogeras
Apr 23, 2024 -

Greenway Dodge Chrysler Jeep responded

Chris, I'm truly sorry to read about your experience. This is not the level of service we aim for and it's clear that we've let you down in this instance. We take these matters seriously and would like to address your concerns directly to find a resolution. Please reach out at your earliest convenience so we can discuss further. Thank you, Matt Bishop - General Sales Manager - 407-275-3200 x 4774

Apr 24, 2024 -

Chris D responded

Matt, we did work with you. Keep your form letter response. We also informed you of the actions of your staff. The one and only thing you cared about was making sure the bank released the funds since we had possession of the car already. Since as manager you did not reprimand their actions that means only one thing….you condone them. You aided in covering up the true condition of the vehicle. Shame on you!

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