Greenway Dodge Chrysler Jeep

Poorly Handled Service Appointment After I was told my service contract “couldn’t be found” I tried to explain to Sean Amboy that my lease agreement also has a service agreement. He mad After I was told my service contract “couldn’t be found” I tried to explain to Sean Amboy that my lease agreement also has a service agreement. He made no effort to assist me in locating the information in their system, all he had to do was make a phone call, which he didn’t even offer to do. (I walked over to the sales and information area across the street and did it myself). He made it very clear he was not interested in hearing what I had to say, and told me I had to “sign” before he would honor the appointment I had made days in advance. He stated I had to “agree to pay”. I tried to explain I had already paid, by means of my service agreement, but that wasn’t good enough. He advised me he wasn’t moving my vehicle for service until I agreed to pay. By then I was getting pretty upset. What did he think I was going to do exactly? I asked him if he intended to honor my appointment, and he said once “you agree to payment “. Wow....it’s not my fault if they can’t find their service agreements. He offered no assistance whatsoever, and when I returned from the sales department WITH my PRINTED agreement in hand, he then tried to tell me..”well, this doesn’t cover your tire rotations....”. It was printed in BOLD, black and white, that it did, which I had to once again assist him in recognizing. My appointment was at 11am. I was not checked out until 2pm. 3 hours for an oil change and tire rotation.....this was an extremely poor display of service by Dodge. I am very disappointed with the less than professional service and treatment I received today. More

Excelente servicio ! Lo recomiendo al 100% Me encanto el trato que recibí, el vendedor fue muy amable y supo encontrar la mejor opción para mi en base a mis necesidades y presupuesto. Me encanto el trato que recibí, el vendedor fue muy amable y supo encontrar la mejor opción para mi en base a mis necesidades y presupuesto. More

Very helpful Carlos was very helpful in assisting me with finding the car that I wanted. I would definitely recommend him and this dealership if you are looking to Carlos was very helpful in assisting me with finding the car that I wanted. I would definitely recommend him and this dealership if you are looking to buy a car. New or used. A lot of people are here to assist. My experience was great from start to finish. More

Sam Haddad Rocks! I have had the privilege of dealing with Sam on two occasions now. He helped me back in Feb 2018 when I purchased my Ram 1500 (which I love!). Now I I have had the privilege of dealing with Sam on two occasions now. He helped me back in Feb 2018 when I purchased my Ram 1500 (which I love!). Now I told Sam about my needs for a new car for my wife and he showed me a new 2019 Jeep Cherokee Limited. Perfect in every aspect More

Great Experience!! My experience with sales associate Tyrone was great! He was very patient with me and not pushy in any way! When I first arrived I just wanted to take My experience with sales associate Tyrone was great! He was very patient with me and not pushy in any way! When I first arrived I just wanted to take a look at the car and wasn’t interested in actually leasing it. Tyrone respectfully understood and walked me to the area in which the vehicles were, pointed them out, and let me browse with ease. He listened to my concerns and made sure to take care of them! Although I kept flip flopping between cars, he never seemed frustrated, just ready to help! He let us have a 24 hour test drive with the car in order to truly know if it was the right fit. Tyrone was very professional and I highly recommend anyone interested in a car to personally ask for him!! More

Excellent experience This was a very smooth process from beginning to end. I found exactly the type of car I was looking for. I would like to give a high praise to salesma This was a very smooth process from beginning to end. I found exactly the type of car I was looking for. I would like to give a high praise to salesman Matt Burns for being very astute and informative. More

Great Service The sales and finance team are always amazing. I recommend to anyone and everyone looking for a Jeep. 4th car purchase here and fully satisfied. Thank The sales and finance team are always amazing. I recommend to anyone and everyone looking for a Jeep. 4th car purchase here and fully satisfied. Thanks, Abe for making this easy and although not super quick, I didn't spend hours waiting so very appreciative. More

Satisfied Had a good experience with the saleman and dealership. Always answered all questions in a timely manner and always responded in a timely manner. A pl Had a good experience with the saleman and dealership. Always answered all questions in a timely manner and always responded in a timely manner. A plus More

At the end of the day it was worth it. I saw a lot of team work in Greenway, thank you, you all made it happen! Gabriel, you were great, my best friend ever! :D 😆 I saw a lot of team work in Greenway, thank you, you all made it happen! Gabriel, you were great, my best friend ever! :D 😆 More

1 more awesome trip to greenway I always had a great relationship with Greenway dodge the great me like family and they work very quick and friendly Tyrone got me the car of my dream I always had a great relationship with Greenway dodge the great me like family and they work very quick and friendly Tyrone got me the car of my dreams I would recommend anyone to greenway 100% satisfy with everything they've done for me I'm happy More