Greenway Dodge Chrysler Jeep
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Worst experience I ever had My Husband and I went in yesterday looked at a Dodge Durango and settled on a price with new tires with Harry McKenzie. We told him I would pick up My Husband and I went in yesterday looked at a Dodge Durango and settled on a price with new tires with Harry McKenzie. We told him I would pick up the check from the bank today and we would be back. We were told the car would go to service and get new tires we also had a signed agreement on the Durango. well when we came back today with our check the sales manager Flavio Restrepo was very rude and told my Husband that it didn't need new tires and he was in the business for years and my Husband did not know what he was talking about. And he would not keep his promise on the agreement we made in writing and said it did not need tires. But yet all day we got a phone call stating it was getting new tires and wanted to know when we would pick it up. So needless to say we walked out because of broken promises that we had in writing. So fair waring BUYER BEWARE if you make a deal the young sales manager Flavio Restrepo will not keep his promise. More
scam artists I received a scratch off in the mail from them and after scratching it, it showed I won an apple watch sport($350 value). You can imagine my excitemen I received a scratch off in the mail from them and after scratching it, it showed I won an apple watch sport($350 value). You can imagine my excitement so I called to confirm my prize. The receptionist told me to come on down to claim my prize. After the 45 minute commute along with tolls I arrived to find out they matched my winning number to a different sheet and suddenly I won a $5 gift card to target. I expressed my frustration with the situation and the manager told me he would be able to make it up in a vehicle. I gave them an opportunity to earn my business, they ran my credit only to find out we were too far off in price. I declined their offer and expressed my frustration yet again with them for wasting time. After 2 and a half hours they slapped me in the face with a $10 gift card to target to make up for their misunderstanding. The saleswoman stenched of alcohol and cigarettes. More
The Service Center Is Horrible I have had quite a few bad experiences with their service center! To make a long story short...they had to replace the GPS/radio about 3 times; it too I have had quite a few bad experiences with their service center! To make a long story short...they had to replace the GPS/radio about 3 times; it took me taking it in for a noise on the front driver side 3 times before they actually found the problem. But all these things were not an easy thing to deal with, even having the top of the line warranty that I pay monthly! The worse experience was last week when one of my tires blew off my van while I was driving! If Inwould have been driving on the high way, I would not be here writing this review! I wish I can post the pictures from the accident! More
Making an appointment means nothing. My warrantied 2013 Ram 1500 was dripping motor oil, so I called Greenway and made a Saturday morning appointment with John. I arrived for the appointm My warrantied 2013 Ram 1500 was dripping motor oil, so I called Greenway and made a Saturday morning appointment with John. I arrived for the appointment only to be told no one would be able to look at my vehicle until Monday. Frustratingly, I had to find a ride home (40 min. away) and leave the vehicle over the weekend. By late afternoon on Monday, I hadn't heard from Greenway, so I called for an update only to be told they didn't have my truck, and they insisted that I must have left it at a different dealership. I gave them my VIN number, which still didn't help them find my vehicle. They said they'd have to physically walk around to find it. When they finally found it, they admitted they had logged it in under someone elses name. Turns out, Hurley Chrysler (who did the last oil change) had installed the wrong oil filter. A simple fix, so why the long wait when I made an appointment? I never got any explanation. When I popped the hood to personally check the oil later that day, I immediately noticed my battery cover lying upside down in the engine compartment. This was my first and last time I will ever visit Greenway. In fact, I had so many problems with the vehicle AND Chrysler dealerships, I ditched the Ram for a Toyota and so far couldn't be happier! More
the greatest sales people i have ever encountered. green way dodge is the best if you want a great deal i went to 4 different new car dealer ships looking for a 2015 dodge caravan with all the toys b green way dodge is the best if you want a great deal i went to 4 different new car dealer ships looking for a 2015 dodge caravan with all the toys but nobody had it went to green way dodge and there they had about 10 of them. very nice experience as soon as i walked in to the dealership.i had called in advance and they were waiting for me very helpful and competent sales people . i had help from a gentleman name hiram gonzalez a very helpful competent man. that did all he could to make the deal happen. i'm sure when i need a new car again will go back to greenway dodge. i'm very happy with my brand new grand caravan. More
Horrible service at Greenway Dodge Chrysler Jeep Wow.. Don't know where to begin. I recently purchased a nearly $40k Jeep from this dealer. I should have known to take my business elsewhere from the Wow.. Don't know where to begin. I recently purchased a nearly $40k Jeep from this dealer. I should have known to take my business elsewhere from the minute I walked in the door. The only way to look at the vehicles is to first make your way past the receptionist at the front door. It took us 10 minutes before she even acknowledge us. Then she took another 5 minutes to get a sales person to come out to talk to us. Once we were able to finally look at the vehicles, the salesperson didn't know what he was talking about. Then, after about an hour of him going back to try to get info, we left and asked the dealership to call us with the information. They never did. A couple days later we went back and talked to another sales person. We again had to leave and wait for a call back from the dealer. Again, we didn't get a call back. Now I get a hold of the sales manager, and he finally sells me a Jeep. I since went back to look at getting another Jeep for my wife, and got similar treatment. This time we walked out and went to another Jeep dealer who treated us like kings. We had to drive to Sanford Florida where the dealership there knows how to treat it's customers. Just lately I had ordered a can of OEM spray paint. First they tell me it will take 3 days and they will call me. 5 days later, still no call so I visit them. They said that they didn't know what happened to my order so they would order another can. That was two weeks ago and they still haven't called. More
Great experience Joe Borrero was very helpful and knowledgeable. He was able to find the perfect car for my son, one that I felt safe letting my teenager drive. Joe Borrero was very helpful and knowledgeable. He was able to find the perfect car for my son, one that I felt safe letting my teenager drive. More
Advertising is a total fabrication They claim to offer you up to 150% over Kelly blue book price when in reality they will offer you 75% of Kelly blue book value. They claim they will m They claim to offer you up to 150% over Kelly blue book price when in reality they will offer you 75% of Kelly blue book value. They claim they will match any deal, when in fact they will offer you a lessor equiped vehicle at the same price. Go to Airport if you want an honest deal More
Simply AMAZING First, kudos to Bob. Amazing sales person. Listened to my needs, assisted with his vast knowledge and customer service. Great price on the product. As First, kudos to Bob. Amazing sales person. Listened to my needs, assisted with his vast knowledge and customer service. Great price on the product. As for finance, Kyle was amazing. Smooth closing, great attitude. Overall I have not experienced such an outstanding transaction at a dealer in a while. Kudos to the team and keep it going. More
WORST EXPERIENCE EVER FIRST OFF LET ME SAY THANKS TO THE PEOPLE WHO ACTUALLY TRIED TO HELP AND SHOWED EXCELLENT CUSTOMER SERVICE. THANK YOU FLAVIO AND JUSTIN. Im 19 year FIRST OFF LET ME SAY THANKS TO THE PEOPLE WHO ACTUALLY TRIED TO HELP AND SHOWED EXCELLENT CUSTOMER SERVICE. THANK YOU FLAVIO AND JUSTIN. Im 19 years old and i financed my first car a 2011 Dodge Challenger through Greenway Dodge. Within a few days of having the car noticed some issues so i returned the dealership. Also let me at is a 1 hour 30 minute drive from where i live. My Issues included: Broken windshield wiper, Check engine light on, Bald tires, Airbag Light on & the main issue is my front bumper which has pressure cracks. On my first trip back to the dealership my windshield wiper was fixed the check engine light was reset. I was told that they will have to order a new bumper for me and that when the car left the lot the tires were certified for usage so they cant do anything about my tires( So apparently i made my tires bald by driving the car home and parking it the garage for days before returning back to the dealership with issues) and they did nothing about my airbag light and said nothing to me. This was in MAY of 2015. Over the next few months its been constant calling and leaving voicemails from me to see what going with my bumper and the airbag light. When I finally spoke with the Sale manager Eric he told me to come in and he will fix the issues. I drove there on the day he told me and he was not there and I had go home. 3 hours worth of driving to and back for nothing. I was told he would be there the next day just come at 9am. The next day i drove there and spoke with someone and ask for Eric the sales manager. He said he is in the back let me get him. A few minutes later he came out and said that Eric is not here. ( He was just there a few minutes ago now is he avoiding helping me because i've left 3 months worth of voicemails on his extension.)Once again I had to drive back home. Another 3 hours of driving and nothing was done. Now today 8/25/2015 I was told to come to Greenway and the Eric the Used car sales manager is on vacation.( Then WHY ON GOD'S GREEN EARTH DO YOU KEEP TELLING ME TO COME ON DAYS YOU AREN'T THERE. I KNOW FOR A FACT HE IS AVOIDING HELPING ME.) So Im at my house right now again which means i wasted another 3 hours of driving not to mention stayed there almost the whole day to see what can be done but apparently nothing can get done without Eric being there. However thanks Flavio Restrepo i was given a full tank of gas for all my hassel. I PERSONALLY WOULD NOT RECOMMENDED ANYONE TO GO TO GREENWAY DODGE EVEN IF I WE ARE ENEMIES. YOU DONT DESERVE TO BE TREATED THE WAY IM GETTING TREATED. More