Greenway Kia East

Great service just didn’t get the car washed 🤷🏽‍♀️ They didn’t ask me if I wanted to have the truck washed and cleaned inside. didn’t ask me if I wanted to have the truck washed and cleaned inside. More

There isn’t much follow through with the service center. I have to call to make sure things are in. After going in for one recall I’ve now been notified of an older recall via mail. I don’t understand why t I have to call to make sure things are in. After going in for one recall I’ve now been notified of an older recall via mail. I don’t understand why this wasn’t addressed while at the dealer. If a diagnostics is run would this not come up? I had to remind them of a headlight issue that I overheard and then no one followed up to tell me what the issue was or how to fix it. I still do not know how to fix it. More

They got us in quickly and took care of our recall. They are taking care of another extended warranty issue as soon as the part comes in. Shelby was very kind and answered all of our questions. They are taking care of another extended warranty issue as soon as the part comes in. Shelby was very kind and answered all of our questions. More

The service techs were great ! Kenny Ortiz took very good care of us Polite and educated in addressing our concern. Definitely will be taking our car there for any service issu Kenny Ortiz took very good care of us Polite and educated in addressing our concern. Definitely will be taking our car there for any service issues. More

Kevin D. did not care about his job. Didn't do much to show features of the car. Not personable. Overall, not a great experience because of him. did not care about his job. Didn't do much to show features of the car. Not personable. Overall, not a great experience because of him. More

The battery light came on in September despite having purchased a new battery the prior November. My regular repair shop suggested going to Kia for a complete diagnostic in case it was an electrical iss purchased a new battery the prior November. My regular repair shop suggested going to Kia for a complete diagnostic in case it was an electrical issue which only Kia could repair. It turns out it was the alternator. I was going to take it back to my shop for more affordable service, but Shelby and Josh worked together to match their repair price and keep me as a happy customer. They even finished the work earlier than expected and just in time for my birthday! Now if we could just lose the payment fee for paying with a credit card, it would be perfection. More

I hate when I take the car for service and I get back my car and almost everything is set out of place car and almost everything is set out of place More

The whole process was smooth from the quote to signing. Everyone was pleasant and helpful. Greg Williams was awesome and I will definitely be back for next Kia. Everyone was pleasant and helpful. Greg Williams was awesome and I will definitely be back for next Kia. More

Salesman George very knowledgeable about car model and took his time explaining the options and features. Music in the showroom playing too loud, however. took his time explaining the options and features. Music in the showroom playing too loud, however. More

fin was very good and understanding of my issue with my car. no problems with him car. no problems with him More