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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,123 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,123 reviews

August 21, 2024

Greenway KIA East has always been friendly and professional with well trained mechanics who expertly service my vehicle and keep it in tip top shape More

by ROBOCHAPLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sotolongo-coell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
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Aug 21, 2024 -

Greenway Kia East responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia East has consistently provided friendly and professional service. We appreciate your trust in us to keep your vehicle in top shape!

August 19, 2024

To be fixed for window motor not working and two days following repair it’s not working again More

by STEVEP550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Greenway Kia East responded

Steve - Customer feedback is important to us, so we appreciate you leaving us a review. Would you be willing to speak with me directly about your experience? If so, please reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 19, 2024

Gracias muchas por la ayuda brindada por sus empleados en acer posible que octubiera el auto. .... .. More

by benjamin.pena58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Urdaneta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Brittany Gonzalez
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Aug 19, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia positiva con el equipo de Greenway Kia East. Nos alegra saber que pudimos ayudarle a obtener su auto, Benjamin! Disfrútelo!

August 19, 2024

The dealership was comfortable and courteous while I waited for my car to be servicd More

by rab200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
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Aug 19, 2024 -

Greenway Kia East responded

We are glad that you enjoyed your service experience at Greenway Kia East! Thanks for the review.

August 19, 2024

Amazing people who are customer-centric, professional, great communicators, and proficient at meeting customers’ needs. Thank you for your service! More

by KISTLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Greenway Kia East responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia East met your needs and provided excellent service. We appreciate your support!

August 19, 2024

My review is not good because it's my third time at the dealership and they said that they fixed my car and it still not fixed More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Navedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Greenway Kia East responded

Roy, I apologize for the repeated inconvenience you've experienced. This is certainly not the level of service we aim to provide. Please reach out so we can address this issue promptly and ensure your car gets properly fixed. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 18, 2024

I arrived and was greeted right away for service, I went into the waiting room after checking in. Joshua was very professional, quoted me cost, used a half price coupon. He was great at customer service, li More

by CHERYL655parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Greenway Kia East responded

Thank you for sharing your experience, Cheryl! We're glad Joshua provided excellent service and made your visit to Greenway Kia East a positive one. We appreciate your trust in us!

August 18, 2024

Came in for oil change was done in an hour. Great service Thanks for all you do. More

by DARLENEDK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
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Aug 19, 2024 -

Greenway Kia East responded

Darlene, we appreciate your kind words here at Greenway Kia East. Thanks for choosing us for your service needs!

August 18, 2024

The entire sales team, including finance team and finance manager, had no problem lying to me about the refinancing process and approval process for my new vehicle. I would have never gone through with the s More

by Allforlove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
oludare Baloye, luis Monroy
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Aug 28, 2024 -

Greenway Kia East responded

This feedback is very concerning to receive. We strive for honesty and transparency in all our dealings, so it's troubling to hear about your experience. We'd like the opportunity to discuss this further and see how we can make things right. Please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 18, 2024

Finn consistently provides excellent customer service! Our service is timely and we’re kept informed. More

by Srcue10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Greenway Kia East responded

Thank you for highlighting Finn's excellent customer service at Greenway Kia East! We're glad to hear your experience was timely and well-informed. We appreciate your feedback!

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