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Greenway Kia East

Orlando, FL

4.2
3,123 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,123 reviews

August 18, 2024

The salesman was okay but the financing guy is a shady as they come. Waited until my tag was on the car to try to jack up in the interest rate a point. More

by Dh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Simon
Aug 28, 2024 -

Greenway Kia East responded

It's disappointing to hear about your experience with our finance department. We strive for transparency and fairness in all transactions, so this feedback is concerning. If you're willing, please reach out directly so we can address this issue further. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 18, 2024

Fin was very helpful and kept me informed as to my vehicle's repair. He made sure I had a ride back home and everything was done timely. More

by Nrgyzed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

We're glad to hear Fin provided excellent service and kept you well-informed during your visit at Greenway Kia East. Thanks for sharing your experience!

August 18, 2024

Very easy and fast service. I like how spacious everything is. I don’t like how salesmen come over to get you to buy another vehicle. Just let me sit and do my work while my car More

by VANESA.ELVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia East responded

Thank you for sharing your experience, Vanesa! We're glad to hear that our service team at Greenway Kia East provided fast and knowledgeable assistance. We appreciate the feedback about the sales approach and will take it into consideration.

August 17, 2024

The service manager was great but when I dropped it off they were supposed to give me a rental car. 10 days later and they said that they are having issues getting one. I had to rent a car on my own and st More

by Mocabeescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Aug 28, 2024 -

Greenway Kia East responded

It's concerning to hear about the rental car issues you experienced. We strive for seamless service and apologize for any inconvenience caused by this delay. Please reach out so we can address this situation directly and make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 17, 2024

Lack of communication. Horrible Customer service. No desire to truly service and help. Had my vehicle for almost months and returned the car to me without being completed. More

by Ginery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Aug 28, 2024 -

Greenway Kia East responded

Ginery, I'm truly sorry to hear about your experience. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can address these issues directly and make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com.

August 17, 2024

Pedro was fantastic they did a great work getting the card I loved and working a great deal More

by Humberto lazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Belharsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salah mani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : oludare Baloye, Mathew Westberg
Aug 19, 2024 -

Greenway Kia East responded

Thank you so much, Humberto! We appreciate your business here at Greenway Kia East and will make sure your kudos reach Pedro. Have a stellar day!

August 17, 2024

I really did have a good experience with the buying process and felt I got a good deal. However, the sales person told me to call back the following week to find out if they had the other smart key fo More

by therealterry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
Aug 28, 2024 -

Greenway Kia East responded

It's great to hear you had a positive buying experience and felt you got a good deal. However, I apologize for the lack of follow-up regarding the smart key fob. We strive for better communication and will address this issue promptly. Please reach out so we can resolve this matter as soon as possible. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 17, 2024

Good fine ok okokokok ok ok ok ok ok thx u u u u u More

by YELLOWROSES116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you for reviewing Greenway Kia East!

August 17, 2024

Checked in efficiently. Completed repairs as stated. Would have enjoyed some seating outside. No food to buy during wait. More

by JEDARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Aug 19, 2024 -

Greenway Kia East responded

Thank you for the feedback! We're glad to hear that our team at Greenway Kia East efficiently handled your repairs. We'll take note of your suggestions regarding seating and food options. Safe travels!

August 16, 2024

Unbelievable I have been waiting more than 6 months waiting on the chrome window frames from a 2024 Kia Telluride that for the second time keep coming apart and fly away if driving more than 70 miles More

by Vivian Rosario and Victor Sierra
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Vivian, I apologize for the frustration and inconvenience you've experienced with your vehicle. This situation is certainly not up to our standards, and we understand how disappointing it must be. Please reach out so we can address this issue more thoroughly. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

Aug 19, 2024 -

Vivian Rosario and Victor Sierra responded

Ok I am reaching out, how can you help us Youssef. We are here. Do the parts arrived yet? Or I am going to privately contact you to be inform that them item still on back order because there is a major demand because of the majority of this telluride have this problem? Please help us on this matter its a shame driving a car like this conditions especially when people ask me how good is this car

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