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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
2,991 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,991 reviews

June 03, 2024

Verrt satisfied with my purchase, good communication. Everything was perfect thanks to Alfredo Greenway Kia East is the best More

by deliusnalie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
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Jun 03, 2024 -

Greenway Kia East responded

We're delighted to hear that Alfredo and the team at Greenway Kia East provided you with a perfect experience! Thanks for sharing your satisfaction, and enjoy your new purchase!

June 03, 2024

Not happy this last time. It cost me $ 200 to diagnose and to calibrate my sideview mirror camera for it to only work till I got in my car the next time and now will cost abo More

by MADJOY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with us. I'm sorry to hear about the issues you've encountered and understand how frustrating this must be, especially given the circumstances. Please reach out directly to me so I can see if there's any way we might assist further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

June 03, 2024

I have been a customer for many years at this dealership and the service I received is excellent my car performance is top notch for more than 12 years. I acknowledge the expertise of the mechanics of this More

by adorno3132jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Greenway Kia East responded

Thank you for being a loyal customer of Greenway Kia East! We're delighted to hear that our service and mechanics have kept your car performing at its best for over 12 years. See you down the road!

June 03, 2024

Fast service, good status communication. BUT ( I had a nail in the tire) they fix it. BUT they forgot to put air on the tire. 🙄 More

by Papiro747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with Greenway Kia East. We're glad to hear the service was fast and communication was good, but we apologize for missing the air in your tire. We'll address this with our team to ensure it doesn't happen again!

June 03, 2024

The service, the salesman, the manager ad the accounts people were great. We were doing a lot of the leg work online and got to the store in and out in record time . More

by Mehanna86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salah mani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Jun 03, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're delighted to hear that our team at Greenway Kia East made the process quick and efficient. Enjoy your new vehicle, and we appreciate your support!

June 02, 2024

PEOPLE THERE ARE VERY NICE AND TOOK GOOD CARE OF ME JOSHUA IS AMAZING VERY KNOWLEDGEABLE More

by MALTESE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Greenway Kia East responded

We are glad to hear that Joshua has taken excellent care of you. Thank you for being part of the Greenway Kia East family!

June 02, 2024

Very unresponsive. I called to follow up and the phone rang for an hour and no one answered, not even the Operator. When I went to pick it up the GM said they were busy More

by afotoguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa, Jairo Paez, Ayoub Lazaar
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Jun 03, 2024 -

Greenway Kia East responded

We apologize for the lack of responsiveness you experienced. This is not the level of service we aim to provide, and we're sorry for any inconvenience caused. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

June 02, 2024

Highway robbery! !! I feel sorry for those who have let this dealership rob them of their hard earned money! Eric was great, his manager was an absolute piece of work! More

by Kellybar19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hicham Belharsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Greenway Kia East responded

It's disappointing to hear about your experience. We strive for transparency and fairness in all our dealings, so it's concerning that you felt otherwise. Your feedback is valuable, and we'd like the opportunity to address this further with you directly. Please reach out when it is convenient for you. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

June 02, 2024

Not prepared for the part and had to return a second time for the safety recall. More

by ARTISTICCHASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
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Jun 03, 2024 -

Greenway Kia East responded

I would appreciate the chance to learn from our mistakes so we can provide a 5-star experience. If you're willing to share the details, would you please contact me at your earliest convenience? Thank you for your feedback, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

June 02, 2024

Good variety of cars in stock. Professional employees. Convenient location. Reasonable prices. Good experience. Pleasantly surprised with the quality of the KIA brand. Our last fiv More

by scott.kara
Recommend Dealer
Yes
Employees Worked With
Yoannel Gandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayoub Lazaar, oludare Baloye
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Jun 03, 2024 -

Greenway Kia East responded

Thank you for the glowing review! We're delighted to hear that you're happy with your new Kia Telluride and had a positive experience at Greenway Kia East. Enjoy your ride, and we appreciate the recommendation!

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