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Greenway Kia East

Orlando, FL

4.2
3,151 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,151 reviews

December 12, 2023

Lack of communication during service. Service advisor is impossible to get in touch with and won't return calls. Dealership tries their best not to give you a loaner car during service (> More

by BREEZERLW2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
Dec 14, 2023 -

Greenway Kia East responded

We're sorry to hear about your service experience and the lack of communication you received throughout. Communication is key, especially when it comes to servicing and we apologize if this was not the case during your visit. Please reach out at your earliest convenience so that we may discuss further details of what happened here and assist you in the bets way possible moving forward - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 10, 2023

Love this location! Simon is absolutely AMAZING! Goes above and beyond with extremely fast turn around and great product knowledge. Wouldn’t use any other location or sa More

by dianam1708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon , Joseph Mnassa
Dec 11, 2023 -

Greenway Kia East responded

We're delighted to know you had a fantastic experience with Simon at Greenway Kia East, Diana! It's great that his product knowledge and dedication stood out. Thanks for the 5-star review, we appreciate it!

December 10, 2023

Ive worked with Simon Deeb since 2020 which was when I first him. 3 years later, Ive bought 4 cars with his help which 3 of those cars in 1 year. He works his best to understand your needs, does not overs More

by jccaguiat10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Deeb
Dec 11, 2023 -

Greenway Kia East responded

We're so glad to know that Simon has been able to assist you in finding the perfect cars over the years at Greenway Kia East. It's wonderful hearing about our team members becoming like family! Thanks for your continued support and trust in us.

December 09, 2023

Helpful staff, knowledgeable, understanding, and went above and beyond to help be able to buy a new car the same day. Super happy with them:) More

by Jacksonchi1132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nawfal
Dec 11, 2023 -

Greenway Kia East responded

We're delighted to know our team at Greenway Kia East was able to assist you in finding a new car on the same day! Your satisfaction is important to us, and we appreciate your kind words. Enjoy your new ride!

December 09, 2023

👌🏼 Thank you for helping me and my Family they are very help full and the coffee was Awesome and delicious and they were all very friendly thank you kia of Orlando ‼️‼️‼️ More

by Yaritzarosario19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi
Dec 11, 2023 -

Greenway Kia East responded

We're so glad to know that you and your family had a great experience at Greenway Kia East! It's wonderful to see our team was helpful, and we're happy you enjoyed the coffee. Thanks for choosing us!

December 09, 2023

Honesty is key which you don’t have. Don’t make promises you have no intentions of keeping. More

by ferminjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lol
Dec 12, 2023 -

Greenway Kia East responded

If there was a mistake on our end, then I sincerely apologize, but we run our business with transparency and professionalism. I'm concerned to see we've left the wrong impression and I'd like to speak with you directly about your experience. Please reach out at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 08, 2023

Everyone was very nice and approached me right as I walked in, fixed my car quickly! More

by EMILYFEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 08, 2023 -

Greenway Kia East responded

Here at Greenway Kia East, we are always thankful for positive feedback from our customers. Thank you, Emily!

December 08, 2023

El trato excelente. la ayuda de luigi fue clave para obtener mi vehiculo.el respeto y profesionalismo al 100%.muy satisfecha y agradesida. More

by paloma3339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi
Dec 08, 2023 -

Greenway Kia East responded

Gracias por compartir su experiencia con nosotros! Nos alegra saber que Luigi y nuestro equipo en Greenway Kia East pudieron ayudarle a obtener el vehículo que deseaba. Esperamos verle de nuevo pronto!

December 07, 2023

Went to get my tires rotated and waited 2 hours. While waiting someone tried to sell me and everyone else in the service waiting area a car. They advertise a complimentary carwash with your service More

by cfarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one gave a name
Dec 08, 2023 -

Greenway Kia East responded

I'm sorry to hear about your experience with the longer-than-expected wait time. I also apologize if you felt pressured during your visit. We strive to deliver on all our promises, including complimentary car washes with service visits. Your feedback helps us improve - please feel free to reach out directly so we can discuss this further and make things right by you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 05, 2023

They gave me nothing for my trade when tv says they would give 10000 over Kelly blue book. TV said 99 a month and I'm no where near that with a trade in and money down. Would never go back. More

by Weevic64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No idea
Dec 07, 2023 -

Greenway Kia East responded

We're sorry to read about your disappointment with the trade-in value and monthly payment. We strive for transparency in all our dealings, so it's concerning to see we've left a different impression. If you'd like us to review this situation further or discuss any other concerns, please don't hesitate to reach out directly. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

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