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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
3,492 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,492 reviews

February 06, 2024

Above and beyond, fast and excellent! ! Mathew was awesome and his customer service is A plus More

by Jose.mateo
Recommend Dealer
Yes
Employees Worked With
Mathew
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Feb 06, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review, Jose! We'll give kudos to Mathew for his top-notch service. Have a great rest of your day!

February 06, 2024

They did the work but I wasn't informed about or offered the complementary wash and he wasn't the most friendly More

by drobertson11
Recommend Dealer
Yes
Employees Worked With
Carlos
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Feb 08, 2024 -

Greenway Kia East responded

I'm sorry to learn that your experience with us didn't meet expectations. We aim for excellent customer service and it seems we fell short this time around, especially regarding the complimentary wash offer. I'd like to discuss this further if you're open to it - please feel free to reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

February 06, 2024

Very good Very good job , very good people Awesome waiting room , awesome workers More

by Ibanez1965guitar
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 07, 2024 -

Greenway Kia East responded

These are all things we love to hear! Thanks for sharing your appreciation for Greenway Kia East!

February 06, 2024

I loved the fact that I didn't feel pressured to purchase. They let me have my space to think and budget, I returned the next day and Ali was just as helpful and determined as the prior day More

by mmal1012
Recommend Dealer
Yes
Employees Worked With
Ali
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Feb 06, 2024 -

Greenway Kia East responded

We're glad to know you appreciated our no-pressure approach at Greenway Kia East. It's important for us that customers feel comfortable and in control of their decisions. Thanks for highlighting Ali's helpfulness, we'll be sure to pass on your kind words!

February 05, 2024

Refreshing to have people who care. Andy was extremely helpful and knowledgeable. Finance manager was friendly and helpful as well. More

by trapperway
Recommend Dealer
Yes
Employees Worked With
Andy
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Feb 05, 2024 -

Greenway Kia East responded

We're delighted to know that Andy and our finance manager were able to provide you with a positive experience at Greenway Kia East. Thanks for your kind words, we appreciate it!

February 04, 2024

Joshua was very helpful and knowledgeable. Service was prompt, and excellent. Felt safe and trusting of the care received . More

by NJAMES52
Recommend Dealer
Yes
Employees Worked With
Joshua
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Feb 05, 2024 -

Greenway Kia East responded

We're glad to know that Joshua and our team at Greenway Kia East were able to provide you with a prompt, excellent service. Your trust in us is greatly appreciated! Safe travels ahead!

February 04, 2024

Dealership had the vehicle for 3 days but failed to fix the issue, problem with vehicle started again a couple days after picking it up. More

by WARRIO79
Recommend Dealer
No
Employees Worked With
Joshua
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Feb 05, 2024 -

Greenway Kia East responded

I'm sorry to read about the ongoing issue with your vehicle. It's our goal to ensure all repairs are done correctly and efficiently, so it's disappointing that this wasn't your experience. I'd like a chance to make things right - please reach out directly so I can address this situation properly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

February 04, 2024

Easy to schedule appts. Have to wait. Seating is comfortable and snacks and drinks available which is good. More

by SMWADE1
Recommend Dealer
Yes
Employees Worked With
Carlos
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Feb 05, 2024 -

Greenway Kia East responded

We appreciate your feedback and are glad to know that scheduling appointments was easy for you, as well as the comfort of our seating area. However, we're sorry if the wait times were longer than expected. We continually strive to improve our service efficiency and would love any additional input on how we can make your next visit a 5-star experience! Feel free to reach out at any time. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

February 04, 2024

Just a quick service appointment for 5,000 mile service. All went very smoothly Ugh ugh More

by Fullbeach1
Recommend Dealer
Yes
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Feb 05, 2024 -

Greenway Kia East responded

Thanks for stopping in at Greenway Kia East and leaving us a five-star review! We are thrilled that your 5,000-mile service went smoothly.

February 04, 2024

Car was towed to your dealer on Monday afternoon. From the scheduler to the service mechanic, everyone was awesome. I live in Palm Coast and Matt kept mme posted when appropriate. Am buying a KIA suv More

by arisoldi51
Recommend Dealer
Yes
Employees Worked With
Matt Westberg service underwriter
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Feb 05, 2024 -

Greenway Kia East responded

We're glad to know our team at Greenway Kia East was able to assist you efficiently. We appreciate your kind words and look forward to helping you find the perfect KIA SUV in the near future!

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