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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,238 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,238 reviews

October 18, 2023

Customer service was excellent and they kept me informed on status while I waited. Car issue was resolved in a timely manner. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Oct 18, 2023 -

Greenway Kia East responded

Monique, we're glad to know you had a positive experience at Greenway Kia East and that your car issue was resolved promptly. Thanks for sharing!

October 18, 2023

Sales men were easy to contact, schedule, and give loaner for a 3 hour cool down and instalation of sensor . Very pleased More

by dawnsusie01
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez & Simone Dib,
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Oct 18, 2023 -

Greenway Kia East responded

We're glad to know you had a positive experience with our sales team at Greenway Kia East! It's great that the loaner and sensor installation process went smoothly. Thanks for sharing your feedback!

October 17, 2023

In and out in 2 hours. No lressure Courteous. They listened.good deal Great rates.fantastic Fantastic More

by Laurastriby
Recommend Dealer
Yes
Employees Worked With
JT
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Oct 17, 2023 -

Greenway Kia East responded

Laura, we're glad to know you had a swift and pressure-free experience at Greenway Kia East. Thanks for the fantastic review!

October 17, 2023

People are really efficient and professional. Waiting time not so long. Like so much, t More

by Charocasanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
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Oct 17, 2023 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! We are glad our team was efficient and professional. See you next time!

October 17, 2023

I had the worst experience the sales person was ok but I recently send him a msg he he didn’t reply to me I guess everyone made their money and forgot about the customer. More

by Hernandezalysha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nawfal
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Oct 19, 2023 -

Greenway Kia East responded

I'm sorry for the lack of follow-up on our end. We want our customers to receive attentive service both during and after each purchase, and it seems we've dropped the ball. I'd like to step in and offer my assistance. Please reach out directly at your earliest convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

October 17, 2023

Overall I was pleased with the level of service that was given to me. I started the process online and finished onsite. More

by leemthomp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro
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Oct 17, 2023 -

Greenway Kia East responded

We're glad to know that our online-to-onsite purchasing process at Greenway Kia East met your expectations. We appreciate your business and hope you enjoy the new ride!

October 16, 2023

There’s always an issue when I come to this location. I do not plan to purchase another KIA in the future. The quality of the cars I’ve purchased over the years has declined along with their service. I a More

by jmsk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Oct 16, 2023 -

Greenway Kia East responded

I'm really sorry to hear about your experiences. We strive for excellent customer service and it sounds like we've fallen short of that goal in your case, especially with the long waits and repeated visits. I'd appreciate a chance to discuss this further so we can work on making things right for you. Please reach out when convenient. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

October 16, 2023

The service coordinator was very nice. The check in process was fast, and I was done in an hour or less. More

by LOVELLEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Oct 16, 2023 -

Greenway Kia East responded

We're glad to know that you had a swift and pleasant experience at Greenway Kia East! Our team always aims for efficient service. Thanks for the positive feedback!

October 16, 2023

Over all it was a very nice experience and with Shelby’s help everything worked out perfect More

by MEMO282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Oct 16, 2023 -

Greenway Kia East responded

Your kind review warms our hearts! Thank you from the Greenway Kia East Team.

October 16, 2023

The service was done well and the customer assistant was very helpful. I will recommend you. More

by JEUDE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Oct 16, 2023 -

Greenway Kia East responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia East. Safe travels!

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