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Greenway Kia East

Orlando, FL

4.3
3,623 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,623 reviews

April 01, 2024

The representative that scheduled my appointment was very kind and helpful. The service advisor Shelby was prompt with support and advised me of timeframe for completion. She offered to get my vehicle in ear More

by TAdams
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Greenway Kia East responded

We're glad to know that you found our scheduling process at Greenway Kia East simple and convenient. It's great to see Shelby was able to assist in a timely manner! Thanks for sharing your experience with us.

March 30, 2024

Amazing work😊 very nice people. Very polite and did the work faster than said. Very satisfied 😊 More

by edithcrespo75
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Greenway Kia East responded

Edith, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

March 29, 2024

Joshua fernandez is the best will only work with him go see him he is happy to help ypu oit More

by Chuky9362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Apr 01, 2024 -

Greenway Kia East responded

We are glad to hear that Joshua has provided excellent service. Thank you for choosing Greenway Kia East as your go-to dealership!

March 29, 2024

Easy to schedule appointment. Easy to identify services needed/desired. Polite staff. Altogether pleasant experience. More

by janille2
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Apr 01, 2024 -

Greenway Kia East responded

Janille, we're glad to know you found the process straightforward and our staff polite at Greenway Kia East. Thanks for sharing your pleasant experience!

March 28, 2024

My experience was good I didn't have to wait long. I'm just still waiting for my receipt that Matt said he would email me due to the computer being down but that was since March 28 More

by PBROWN814
Recommend Dealer
Yes
Employees Worked With
I worked with Matt
March 28, 2024

Carlos in the service department is the most amazing person working. Always informative and super knowledgeable. Tbh if it wasn’t for him I’d probably do the service myself.he keeps me updated and alway More

by WATCHCKY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Greenway Kia East responded

We're so glad to know that Carlos in our service department has been able to provide you with such excellent and informative service at Greenway Kia East. Your kind words are greatly appreciated, and we'll be sure to pass them along!

March 26, 2024

Overall the service department has given us excellent service. Fin has been attentive and helpful in getting us scheduled, in, and out as quickly as possible. More

by hopkinsmsh
Recommend Dealer
Yes
Employees Worked With
Fin
March 26, 2024

Waiting room is small, uncomfortable, no access to coffee or snacks. Updates not given often enough More

by mmmless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Greenway Kia East responded

We're sorry to read that you found our waiting area lacking in comfort and amenities. We strive for a welcoming environment, so your feedback is important to us. Also, we understand the importance of timely updates during any service process and will work on improving this aspect as well. Please feel free to reach out if there's anything more you'd like to share or discuss further about your experience with us - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

March 26, 2024

Service was prompt and informative But the brake pedal noise was not resolved. Maybe the next time they will see it better More

by EDBEHA
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
March 23, 2024

Price for an oil change are unbelievable. Still can’t believe an oil change with tire rotation cost me $165. More

by Danalashay96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Greenway Kia East responded

We're sorry to learn that you were surprised by the cost of your recent service. We strive for transparency in our pricing and we apologize if this was not clearly communicated. If you'd like, I'm available to discuss any concerns or questions about our services further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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