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Greenway Kia East

Orlando, FL

4.2
3,044 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,044 reviews

June 13, 2019

15k Maintenance Too High I was quoted (In Writing) for my 15K Maintenance Charge of $359.95. Imaging my surprise when I picked up my car and received a bill for $480.19. This More

by kherzic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward Cotto
Jun 14, 2019 -

Greenway Kia East responded

Kathy - It sounds like there must have been a miscommunication on our end and I apologize. I would like to see if there is anything I can do to earn back your business and will be in touch shortly. Thank you, Ginam Carpio - Service Manager - 407-678-1717

May 17, 2019

Dealership Blames Customer I came into this dealership about a week ago. I knew what specific car I was looking for (make/mode/color) and this dealership did not have the speci More

by Nior8907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
May 21, 2019 -

Greenway Kia East responded

I can only apologize for this disappointing experience. We have so much higher standards for our guests than what occurred during your visit. I assure you that we take customer feedback seriously and will look into what went wrong here. Thank you, Youseff Mnassa - General Sales Manager - 407-678-1717

May 04, 2019

2019 Kia Soul Purchase I had a very nice experience purchasing my 2019 Kia Soul from Orlando Kia East. My salesman was Pedro Sotolongo Coello. He helped me search for the More

by Peggysue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo
May 06, 2019 -

Greenway Kia East responded

What a wonderful review and great feedback of your experience working with Pedro. Thank you so much for sharing the details of purchasing your 2019 Kia Soul! From all of us at Orlando Kia East - we appreciate your business and look forward to seeing you when it's time for your first oil change.

April 21, 2019

A Circus. If you make a decent living and you're an honest person DO NOT visit any of the Greenway Automotive Group dealerships. There are PLENTY of other deal More

by ShawnNichols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Jama
Apr 24, 2019 -

Greenway Kia East responded

Shawn, I'm very sorry to read your review and can assure you that we take these seriously. It's hard to imagine that we would make you feel invaluable and I apologize this was the case. I'd like to reach out to get more details so that I can address your concerns. Azmir Jusic - General Manager - 407-678-1717

Apr 24, 2019 -

ShawnNichols responded

Good afternoon, To start with, you could actually reply to email messages sent to you at customerserviceoke@gmail.com. Being that the domain is "gmail" and not "orlandokiaeast" is a good indication that it's only there to route unwanted customer inquires...

April 16, 2019

WORST DEALERSHIP EVER!!!! If I could rate this dealership negative 100 stars I would! The experience from beginning to end was absolutely horrific. I traveled an hour to get to More

by MarieTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abdel, Mark Jama
Apr 19, 2019 -

Greenway Kia East responded

Marie - This is shocking for me to read. I would never wish this experience for any of my customers. I'm going to get the details of what transpired here and then give you a call to see how I can help. Thank you, Azmir Jusic - General Manager - 407-678-1717

March 28, 2019

The awesome Pedro Sotolongo Mr. Sotolongo is an example of professionalism and set an example to others to follow. Service was his upmost quality. He went above and beyond to con More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo
March 26, 2019

Kia CPO Optima purchase I had a excellent experience in purchasing my CPO Kia. The team there went way beyond my expectations. I have experience in automotive sales and I was More

by Jagmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sermon, Hicham Belaharsa, Azmir Jusic, Simon Dib
March 22, 2019

I had an excellent experience with the person that help me. Mr. Scott helps me with everything that I need and make me feel comfortable through the time that I was buying my new car. He is a grate person to w More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Scott is wonderful, Hicham Belaharsa
March 22, 2019

My new car I love This was a great experience, as soon as me and my grandma explain the situation to the manager, he put us to work with so far one of the best sales th More

by KimberlyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Consuegra, Kirpal Jimenez
March 20, 2019

Best experience buying a car. Scott Edwards is the best sales person when buying a car that my husband and I have ever dealt with. With saw a vehicle online and he responded immed More

by Scuba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hicham Belaharsa
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