Greenway Kia East

Kia CPO Optima purchase I had a excellent experience in purchasing my CPO Kia. The team there went way beyond my expectations. I have experience in automotive sales and I was I had a excellent experience in purchasing my CPO Kia. The team there went way beyond my expectations. I have experience in automotive sales and I was hesitant to purchase from a dealership in Orlando. To my surprise everyone was upfront and honest in the transaction. More

I had an excellent experience with the person that help me. Mr. Scott helps me with everything that I need and make me feel comfortable through the time that I was buying my new car. He is a grate person to w Mr. Scott helps me with everything that I need and make me feel comfortable through the time that I was buying my new car. He is a grate person to work with thank you Mr. Scott. More

My new car I love This was a great experience, as soon as me and my grandma explain the situation to the manager, he put us to work with so far one of the best sales th This was a great experience, as soon as me and my grandma explain the situation to the manager, he put us to work with so far one of the best sales that I have met. Allison Consuegra explained everything in detail for us and I got to leave with my new Forte. Great dealer what so ever! More

Best experience buying a car. Scott Edwards is the best sales person when buying a car that my husband and I have ever dealt with. With saw a vehicle online and he responded immed Scott Edwards is the best sales person when buying a car that my husband and I have ever dealt with. With saw a vehicle online and he responded immediately! When we arrived at Orlando Kia East, the Kia Sportage was already for us to test drive. He was sincerely concerned about our needs and didn't push cars or products on us. We were totally relaxed with Scott and never left us to make another sale as long as we were there. He took care of every aspect of the buying process, made sure everything was explained to us and that we understood it. As a matter of fact, he actually stayed with us past his time to go home to be sure everything was done right. He sacrificed time with his family for us. We are confident he will do well! Thank you Scott. George and Gail Christino More

Alfredo Perez was great! I want to say Alfredo Perez and Vic did a great job. We went into the dealership to simply look at the new Telluride but walked out with a K900. Great I want to say Alfredo Perez and Vic did a great job. We went into the dealership to simply look at the new Telluride but walked out with a K900. Great car...great experience. More

Beyond expectation Amazing place to purchase a car. Wilkenson Myrtil waa an amazing salesperson , veru patient and knowledgeable of the whole process of purchasing a veh Amazing place to purchase a car. Wilkenson Myrtil waa an amazing salesperson , veru patient and knowledgeable of the whole process of purchasing a vehicle. If you ever go ask for him he is simply great at what he does amd walking you through the process in simple terms. An the general manager is also hands on and very friendly. Thanks Kia East once again from my family to yours👌 More

AWESOME! Alfredo Perez was my guy! I had some major problems and he was there to fix them, and most importantly very patient with me. Thank you so much! I’m mo Alfredo Perez was my guy! I had some major problems and he was there to fix them, and most importantly very patient with me. Thank you so much! I’m most definitely enjoying my vehicle. More

All very well I went to a service of my Forte 2019 and I met Mr. Alfredo, he showed me a good offer for a new car ... and I left the dealer with a Forte 2019 I went to a service of my Forte 2019 and I met Mr. Alfredo, he showed me a good offer for a new car ... and I left the dealer with a Forte 2019 More

Great deal Expertise,friendly,i got what i was looking for and i got a great deal,they help me get a good car insurance,explained detail for detail my contract m Expertise,friendly,i got what i was looking for and i got a great deal,they help me get a good car insurance,explained detail for detail my contract making sure i didnt leave the dealer with out any doubt,i will surely recommend this dealership to my friends. More

Female customer verbally abused by Mgr. Youseff M. Horrible Customer Service from Manager Youseff , Rude, Misogynistic & Disgruntled . Purchase Elsewhere!!! My husband and I purchased a 2018 Honda Ac Horrible Customer Service from Manager Youseff , Rude, Misogynistic & Disgruntled . Purchase Elsewhere!!! My husband and I purchased a 2018 Honda Accord from Kia East on Feb 6th & 7th, & experienced misleading sales tactics from the Management team & ultimately I was verbally abused by Youseff, simply because I asked for copies of all docs signed in our transaction. I have contacted Greenway Corporate, the Consumer Protection Agency and will review them on several sites to report the disgusting treatment my husband & I received at this dealership. In order to simplify, I will bullet point the events/actions: 1) 2/6/19 - presented incorrect credit report reflecting low inaccurate credit score in order to request a cash down payment. Sent home with the car without providing insurance, the down payment or finalizing the purchase because they were closing soon. 2) 2/7/19 - after reviewing the numbers on the dealer worksheet, I ordered them to correct it because the math was wrong- reluctantly they did when they realized the correction would actually be in their favor. 3) 2/7/19 - Caught them attempting to pocket the down payment & not apply it to the actual price of the car. My sales rep Kay, on my behalf asked the Mgr Youseff to adjust it & he yelled at her in a very loud & aggressive tone. After discovering this & their unwillingness to apply the down payment to the car price, we retracted the proposed 3k. 4) 2/7/19 -The finance manager Victor prepared the contract to reflect the purchase of their service warranty without our approval. When I flagged it, he raised his voice & attempted to pressure us in purchasing it for 20 mins. 5) 2/7/19 - Finance Mgr Victor - offered a lower interest rate, but only if we purchased the service warranty. My husband qualified for the rate, but even though the car was sold for 20k plus a lower rate would not be extended without the warranty. 6) 2/7/19 - We requested a copy of all of the several documents signed in the finance office, Victor only provided the yellow carbon copies of the contract, odometer stating we don't need them. Because of inaccuracies previously discovered, we firmly demanded a copy of everything signed, after 4 requests, he still refused only stating "you don't need it". 7) 2/11/19 - I emailed the customer svc manager and my sales rep requesting a copy of the promised inspection report & copies of the signed documents & referenced verbage from the DMV where it clearly states a buyer is entitled to a copy of all docs signed. TO DATE HAVE NOT RECEIVED IT. 8) 2/18/19 - We replied to customer follow up text from Kia where we requested the copies again - no reply 9) 2/23/19 - Kay called us requesting we bring proof of address docs again for the finance office to send to the bank. We gladly did & I followed up on our request. She shared our request with Victor he told her the file was already in corporate and nothing he could do, yet we were called in because he was working on our file?? Refusal of svc again. 10) 2/23/19 Kay in a effort to assist us, she asked her manager Youseff to help obtain the copies. I approached the desk with her to speak to him, after extending my hand to shake his, which he declined & greeted him with a smile, he immediately began yelling at me, telling me not to tell him how to do his job, that I don't need the copies & when I asked him to stop yelling at me because I'm a female & customer he Yelled" I don't care, it's Saturday, do not come here & tell me how to do my job, if you can't trust my word that's your problem. After not being able to talk because he kept ranting, I told him not to yell at me because I'm not a woman who accepts a man to mistreat her like that & I would report his rude behavior so everyone finds out what an xxxxxxx he is! To which he replied, "Yes great good, do it, I don't care, good for you." I intentionally waited a few days to write this review because the verbal abuse I suffered at Kia upset me emotionally. Youseff is a liability for Kia, Greenway & it's owners. Shop elsewhere! More