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Greenway Kia East

Orlando, FL

4.3
3,462 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,462 reviews

November 20, 2023

Excellent experience and fast solutions to our problems And concerns, Matt went above and beyond More

by Jose.mateo
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 20, 2023 -

Greenway Kia East responded

There is nothing better than a great review. Thanks for giving Greenway Kia East your business, Jose!

November 19, 2023

They were very friendly and flexible with our situation. Willing to take as much time as we needed to make our decision. More

by bobbymac1321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy and Anthony, Joseph Mnassa
Nov 20, 2023 -

Greenway Kia East responded

We're glad to know our team at Greenway Kia East was able to provide you with a friendly and flexible experience. We always strive for customer satisfaction, so it's great that we could assist in your decision-making process!

November 19, 2023

Appt for brakes was at 1020, advisor said car should be done after lunch. I arrived back at 1600 to be told that my car hadn’t been started. No one ever called, my car was finally ready over 24 hours lat More

by JANEY436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt advisor
Nov 20, 2023 -

Greenway Kia East responded

I'm sorry to read about the delay you experienced during your recent appointment and the lack of communication. We aim for efficient and timely service, so it's disappointing to know we fell short in this instance. I'd like to discuss this further with you and see how we can make things right. Please reach out at your earliest convenience - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

Nov 21, 2023 -

JANEY436 responded

Thank you, no.

November 19, 2023

Matt was incredibly kind and extremely helpful! He genuinely went above and beyond to help me get everything sorted with my car. Once I dropped my car off it was a really quick turn around before e More

by RAZBY
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 20, 2023 -

Greenway Kia East responded

We're so glad to know that Matt was able to provide you with such a positive experience at Greenway Kia East! It's great hearing how quickly your car issues were resolved. We'll be sure to pass on the kind words, and we look forward to assisting you in the future!

November 19, 2023

Very good salesman Jeff! ! He was very knowledgeable. I would refer based on his professionalism. More

by shahrikalangston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 20, 2023 -

Greenway Kia East responded

Thank you for reviewing Greenway Kia East! We will pass along your appreciation to Jeff. Take care!

November 18, 2023

Great customer support and transparency! No pushing and fair pricing negotiation of my purchase of used car More

by dsolanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nawfal
Nov 20, 2023 -

Greenway Kia East responded

We're glad to know you had a great experience with our team at Greenway Kia East! We always aim for transparency and fair pricing. Thanks for choosing us, enjoy your new ride!

November 18, 2023

Everything was great except the invoice showed 2 items under "the following work was recommended but not performed". No one mentioned or discussed those items with me. I didn't see them until I got home. More

by cyndeedonato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neither of those people are familiar to me.
Nov 20, 2023 -

Greenway Kia East responded

Cyndee, we appreciate your feedback and apologize for any confusion regarding the invoice. We strive to maintain clear communication with our customers at Greenway Kia East. Please feel free to reach out again so we can address those recommended items properly!

November 17, 2023

Great customer service. I brought the car in the night before service and left them a note for the morning with the key. I called to confirm work scope and continued with More

by dead.theologians.society
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 17, 2023 -

Greenway Kia East responded

We're glad to know that your experience with us at Greenway Kia East was smooth and hassle-free. We always aim for efficient service, so it's great to see we hit the mark! Thanks for choosing us!

November 17, 2023

Staff is knowledgeable, caring and friendly. Can always answer any questions that I may have and interested in my concerns. More

by FIRPHOEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in the service department
Nov 17, 2023 -

Greenway Kia East responded

We're delighted to know that our team at Greenway Kia East was able to assist you with all your queries and concerns. Thank you for the positive feedback!

November 16, 2023

Easy to make appointments once you arrive your checked and vehicle is taken in. Waiting time is good depending on what issues they find with car. More

by Jose1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Nov 16, 2023 -

Greenway Kia East responded

Jose, we're glad to know that you found our appointment and check-in process at Greenway Kia East efficient. We always aim for timely service! Thanks for your review!

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