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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,005 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,005 reviews

June 22, 2024

Very good dealership with great Sales people, very informative and very friendly.I will buy my next car here. More

by racerguy43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo
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Jun 24, 2024 -

Greenway Kia East responded

We're delighted to hear you had a great experience with our team at Greenway Kia East! Thanks for the kind words and we look forward to helping you with your next car purchase.

June 19, 2024

El vendedor Richard muy atento y pendiente de mis necesidades, El desarrollo de documentacion fue rapido More

by albertbusiness@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Jun 20, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia! Nos alegra saber que Richard y el equipo de Greenway Kia East pudieron asistirle rápidamente con la documentación. Esperamos que disfrute de su nueva compra, Albert!

June 19, 2024

Music is too loud in the waiting area, I had to go outside to hear my phone messages More

by ramage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Greenway Kia East responded

Thank you for this high-star rating of Greenway Kia East. We appreciate your feedback and will keep this in mind moving forward. Have a great day!

June 19, 2024

Excelente service, Mr. Carlos and mechanical people was amaizaing. Thanks so much for help me More

by BELKYSGOMEZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Mathew Westberg
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Jun 21, 2024 -

Greenway Kia East responded

Thank you for this 5-star review of Greenway Kia East! We will pass along your kudos to Carlos. Have a great day!

June 19, 2024

My vehicle was supposed to be done by end of day. It was not and even though I spoke with someone at 5pm and they said they'd get back to me, they never did. I was unable to get my vehicle until the More

by NETMINDER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Schneiderwind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
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Jun 26, 2024 -

Greenway Kia East responded

I apologize for the inconvenience you experienced. We are committed to efficient, comprehensive service and it sounds like we missed the mark. I'd like to discuss this further and work toward restoring your confidence in our team. Please reach out when you can. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

Jun 26, 2024 -

NETMINDER40 responded

More issues have surfaced since my review, partly because of your computer issues. I still haven’t received an invoice for my service visit. Also, there was a warranty issue that I opened a case for with customer relations. (I brought the car in for a warning light in January of 2023 and it wasn’t fixed. When I brought it in last week I was told it was out of warranty.) My case can’t go forward until you respond to customer relations’ request. Hopefully that’s been done since I last checked. Also, in my recent visit for a recall, an oil change, the warning light and a sunroof issue, I was offered a 15k service. I agreed without checking, but I when dealing with the warranty issue I discovered I had paid for a 15k service during the January 2023 visit. That’s something I didn’t need. I’m hoping something will be done to make that right as well. Thanks for your response. Hope to hear from you soon. Kevin Powell

Aug 09, 2024 -

NETMINDER40 responded

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June 18, 2024

Shelby was a great help in staying on top of the car in the service to get the job done in a timely manner. And making sure our extended warranty applied More

by Scashwppride @gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Greenway Kia East responded

We're delighted to hear that Shelby provided excellent service and ensured your extended warranty was applied at Greenway Kia East. Thanks for sharing your positive experience!

June 18, 2024

We were in Orlando on vacation and about to begin our trip back to Pennsylvania when our check engine light came on for our Sorento. Not knowing the local area, we contacted Greenway East Kia and they gr More

by Mike O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Mathew Westberg
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Jun 18, 2024 -

Greenway Kia East responded

Mike, we're so glad our team at Greenway Kia East could assist you during your trip and get you back on the road safely. Thanks for sharing your experience! Safe travels!

June 17, 2024

Good service take care faster rapid 💯 and effective to the customer service take care faster and More

by BLENDARTURNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa, Jorge Chavez, Jairo Paez, Ayoub Lazaar, David Dukes, Alfredo Infante Perez, Joshua Fernandez
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Jun 17, 2024 -

Greenway Kia East responded

We're thrilled our team hit the mark with prompt service! Thank you for choosing Greenway Kia East. Until next time!

June 17, 2024

Dropped off Friday before Labor Day and got t back , with a new engine, next Thursday. More

by Kuiper.doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
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Jun 18, 2024 -

Greenway Kia East responded

We couldn't ask for a better review of Greenway Kia East. Thanks so much!

June 17, 2024

Considering we took it in on Friday before Memorial Day, we got a new engine a week later free! More

by Kuiper.doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Report | Print
Jun 18, 2024 -

Greenway Kia East responded

The team at Greenway Kia East loves seeing great reviews! Thank you!

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