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Greenway Kia East

Orlando, FL

4.3
4,005 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,005 reviews

June 17, 2024

Great service, people are focused to help the clients and to do it as soon as possible More

by ALEJANDROHERRERACUENCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Greenway Kia East responded

We are pleased to hear that you had a 5-star worthy experience with our team at Greenway Kia East! We look forward to seeing you next time!

June 16, 2024

I was treated with respect, got a decent trade in allowance for my car. The only critique I have is that the advertised price should include the “Recon Fee” which they attach onto the advertised pric More

by rah107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi Nicoloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Chavez, Ayoub Lazaar
Jun 26, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with Greenway Kia East. We appreciate your feedback and will keep it in mind as we move forward. Your input helps us improve! If there is anything else you'd like to share, please don't hesitate to reach out. Best, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

June 15, 2024

Very friendly, fast and helpful. The work was done on time, no problems. Great work, I'm happy. More

by CHRISGIL200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Jun 17, 2024 -

Greenway Kia East responded

Thanks for choosing Greenway Kia East! We appreciate your positive feedback!

June 15, 2024

Great service, only thing was when they quote you, they don’t include the charge to “get rid” of the supplies used on your car and for “documentation storage”. Charges were already higher than my normal ca More

by MEGAN_ENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Greenway Kia East responded

Thank you for your feedback, Megan! We're glad to hear the service was great, but we apologize for any confusion regarding additional charges. Your comments will help us improve at Greenway Kia East.

June 15, 2024

Excellent Service and Attention. Joshua was very informative and kind and the waiting time was as I expected. More

by socaserlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Jun 17, 2024 -

Greenway Kia East responded

Thank you for the kind words! We're glad to hear Joshua provided excellent service and that your experience at Greenway Kia East met your expectations. We appreciate your feedback!

June 15, 2024

Fast check in. Time length as described by service rep. Cost as described by service rep. Good information passed on to me. More

by TOERAISE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Greenway Kia East responded

Thanks for sharing your positive experience with our team at Greenway Kia East! We're glad to hear everything went smoothly and as expected.

June 14, 2024

This is the second time that my service technician. His name is Finn is absolutely a wonderful, caring, kind, funny guy. This is my second time to you guys since I purchased my new 2024 Sportage for ma More

by DNUBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Mathew Westberg
Jun 14, 2024 -

Greenway Kia East responded

We're delighted to hear that Finn has provided such excellent service during your visits to Greenway Kia East! Thank you for choosing us again for your 2024 Sportage maintenance. Safe travels from New Smyrna!

June 13, 2024

4 hours for a tire rotation, software upgrade and recall seems a little long. They didn’t reset the service reminder so I have to listen to that every time I turn the car on. More

by ROBBYMELON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Jun 26, 2024 -

Greenway Kia East responded

Thank you for your feedback. We apologize for the inconvenience and will work on improving our service times at Greenway Kia East. Please feel free to reach out so we can assist with resetting the service reminder! Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

June 13, 2024

Josh is absolutely a very good service advisor. However, I’ve been a loyal customer of Greenway East for all of my routine oil changes for four years. I would think as such I would be offered a More

by GREGCBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Jun 13, 2024 -

Greenway Kia East responded

Greg, we appreciate your loyalty to Greenway Kia East and are glad to hear Josh has been taking good care of you. We'll definitely take your feedback about discounts into consideration. Thanks for sharing!

June 11, 2024

I traded two cars in one of them was a Camaro and I requested to see how much they were giving me for my Camaro and I never did see the bottom line for that. Very disappointing. I just don't think I go More

by Beth5205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
Jun 26, 2024 -

Greenway Kia East responded

Thank you for your feedback. We're glad to hear Eric provided great service, but we're sorry about the confusion regarding the trade-in values at Greenway Kia East. We'll work on improving transparency in our process and appreciate your input!

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