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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,005 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,005 reviews

June 01, 2024

The person taking care of the customer needs more knowledge on what’s available and what can and cannot be done More

by Foxxymoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Greenway Kia East responded

Thank you for your feedback. We'll work on improving our team's knowledge to better serve customers at Greenway Kia East. We appreciate your input!

May 31, 2024

He said it would be ready in 90 minutes and it was. Great service Yay More

by PBCLAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
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Jun 03, 2024 -

Greenway Kia East responded

Thank you for stopping by to leave Greenway Kia East a wonderful review!

May 31, 2024

The people at the service department were awesome. Carlos was top of the line representative. More

by LPEREZ2212
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
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Jun 03, 2024 -

Greenway Kia East responded

We are glad to hear that Carlos provided top-notch service. Thanks for working with the Greenway Kia East team.

May 31, 2024

Denied a clear warranty claim, would not work with me. Would not recommend. Go to a different Kia dealer. More

by ASHTOND98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Alcaraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Mathew Westberg
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Jun 03, 2024 -

Greenway Kia East responded

We apologize for the frustration you've experienced with your warranty claim. We strive to provide easygoing assistance to all our customers, and it's disappointing to hear we fell short in this instance. Please reach out directly so we can discuss this further and try to find a resolution. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 31, 2024

My 2023 Carnival came in for an ECM TSB update and a tire rotation. I live in Cocoa Beach and prefer to have my vehicle serviced there than at the local dealerships More

by rd3311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
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Jun 03, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East for your service needs! We're glad to hear that our team made it worth the trip from Cocoa Beach. Safe travels in your 2023 Carnival!

May 31, 2024

They fixed the car quick and everything was good no issues love that service thanks. More

by Dtrout43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Report | Print
Jun 03, 2024 -

Greenway Kia East responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Greenway Kia East and for sharing your experience. Drive safely!

May 31, 2024

Carlos, my service advisor was fantastic as usual car was serviced in a timely manner and I would highly recommend More

by rainface104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Greenway Kia East responded

Thanks for the recommendation! We're glad to hear Carlos provided fantastic service and that your experience at Greenway Kia East was timely. We appreciate your support!

May 31, 2024

Arrived early to appointment, was checked in immediately. My service advisor said aired I was kept up to date on service and when service was completed came and got me from waiting area, and got me to my veh More

by GOODIEWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Report | Print
May 31, 2024 -

Greenway Kia East responded

Thanks for sharing your experience! We're glad to hear our team at Greenway Kia East provided timely and attentive service. We appreciate your feedback and look forward to serving you again!

May 30, 2024

Eric Lebron was great. Very friendly and knowledgeable , he provided much needed guidance in the purchasing process. More

by Kellybar19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lebron, Jorge Chavez
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May 31, 2024 -

Greenway Kia East responded

Thanks for the shoutout! We're glad to hear Eric provided excellent guidance during your purchase at Greenway Kia East. Enjoy your new ride!

May 30, 2024

The sales people and other staff are polite and helpful. The cost of repairs are expensive, mostly because of the labor. The waiting area is nice. More

by STANWOOD1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Greenway Kia East responded

Stan, thanks for sharing your experience with us at Greenway Kia East! We're glad to hear our team was polite and helpful. We'll take note of your feedback on repair costs.

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