Greenway Kia East

Fin was the person in service department that assisted me, he is always very helpful and friendly. me, he is always very helpful and friendly. More

Quick to get me in, and very polite and fast to get my repairs done repairs done More

This is our 2nd time at Kia Greenway. Still love it! Thanks for quick, efficient and professional service. It was a pleasure. We will be back again . Still love it! Thanks for quick, efficient and professional service. It was a pleasure. We will be back again . More

Shelby was amazing and attentive. Great to work with! Would highly recommend her to anyone Great to work with! Would highly recommend her to anyone More

Greg is a great salesman. His professionalism, kindness, and expertise won us over. We are happy with our purchase and service. Great job. We will recommend friends and family His professionalism, kindness, and expertise won us over. We are happy with our purchase and service. Great job. We will recommend friends and family to your dealership. Thank you and great job Greg. More

This Dealership provided a fast, smooth, and easy transaction. My sales man Sam was patient. transaction. My sales man Sam was patient. More

One of our worst car buying experiences. We would have been better served at a dealer rather than with this official KIA dealership. We bought a Ford Explorer from them. After agreeing on t We would have been better served at a dealer rather than with this official KIA dealership. We bought a Ford Explorer from them. After agreeing on the price of the car, the salesman told us that the car would be cleaned inside and out to remove shallow scratches - THIS WAS NOT DONE. They were supposed to repair the sunglasses holster - THIS WAS NOT DONE. They told us that we could go to any FORD store and that it would be taken care of because the vehicle is under warranty. Of course, when we went to a FORD store near us, the replacement is not guaranteed because it is a breakage and not a manufacturing defect ($350 for the replacement!). They told us that there was $2000 of reconditioning. We wanted to have the details of what was done. We are still waiting for the details and so THIS WAS NOT DONE. Once the payment is made, the seller gives us a key for the car. We ask him for the second one. He looks, asks the workshop and finally tells us that there is none. In addition, he tells us that he is not required to provide it to us because that is how they bought the car. Ok, except that it is something that must be told to the customer BEFORE the purchase and therefore not to put the customer in front of the fact. This is dishonest. We made a quote at FORD: $400! After multiple unpleasant exchanges, we get a promise of a check for $350 for the key. It was supposed to arrive within 10 days, it has been 1 month and WE STILL HAVE NOT RECEIVED ANYTHING. Finally when we take possession of the vehicle, I ask our seller where the vehicle manual and the maintenance log are. Of course, he didn't know where it was and told me that I could download it from the Ford website, or get a copy at a dealership! How negligent.... To put pressure on you to sign, they are very good, but no awareness or notion of customer satisfaction. No rigor, no professionalism at least for used vehicles. More

Very pleasant and seamless experience. From the sales to the finance it was first rate. Sam was great! From the sales to the finance it was first rate. Sam was great! More

Careful, as they try and did add extra items on the invoice. The added an extended warranty onto the invoice, even though they never talked about or mentioned it to us. invoice. The added an extended warranty onto the invoice, even though they never talked about or mentioned it to us. More

Oussama was very helpful in helping secure the car that I wanted. Great experience! Thank you wanted. Great experience! Thank you More