Greenway Kia East

Staff was great! From the moment I stopped by to book an appointment. To appointment date and service! Except the parts department! The guy at the window acted bothe From the moment I stopped by to book an appointment. To appointment date and service! Except the parts department! The guy at the window acted bothered and rushed! When I went to ask a question regarding a part. Ended up not listening to my request. Then telling me the part I needed not the part I requested information on. Interaction was less them three minutes! And that seemed too much for him. More

Dustin was so nice and helpful assisting me with my recalls and oil change. Helped me with updates and went above and behind to make sure I was taken care of. Thanks again Dustin, I will be back to thi recalls and oil change. Helped me with updates and went above and behind to make sure I was taken care of. Thanks again Dustin, I will be back to this location from now on. More

Quick easy and great service dept friendly service agents Clean and comfortable waiting area for patrons agents Clean and comfortable waiting area for patrons More

I was given an appointment right away. Dustin was very helpful in getting the service that I needed. Dustin was very helpful in getting the service that I needed. More

We were extremely satisfied with every aspect of the purchase of our vehicle from the salesperson, Ke, to the finance manager, Andy. We would highly recommend. purchase of our vehicle from the salesperson, Ke, to the finance manager, Andy. We would highly recommend. More

Excellent service! ! Fiyin is amazing and helped me with my car repairs in every way possible, even outside of his scheduled hours! Best experience ever! Thank you Fiyin ! Fiyin is amazing and helped me with my car repairs in every way possible, even outside of his scheduled hours! Best experience ever! Thank you Fiyin! More

The complete review on my dealership is pending as I've had some difficulties thusfar. I will write my FULL review on yelp and other avenues once the issues are resolved. In sales, at this particular Gr had some difficulties thusfar. I will write my FULL review on yelp and other avenues once the issues are resolved. In sales, at this particular Greenway Kia dealership, I dealt with Tyler, internet sales who was Extremely communicative, helpful, empathetic, and not pushy. That was a big deal for me as we don't do well with pushy. I talked with him for MONTHS via text, and he's the only reason we came to the Greenway Kia East dealership. However, we had started a the location in Longwood, with Madhi, who we REALLY liked who is no longer there. Then we went back and were greeted by Megan, with a limp handshake, who after our tour, brought around the Sales Manager when we TOLD her at the beginning of the tour that we weren't ready that day. PUSHY. Avoid the Longwood location. When we came in to Greenway Kia East, we dealt with Shabazz, who is not on your rating list but should be. He was knowledgeable, non pushy, calm and patient. In the absence of a sales manager that first day we came into the Greenway East Dealership (where Tyler was), in the absence of a sales manager, Shabazz brought in some guy with a limp noodle handshake (not how you conduct business), who LIED, and gave us a BEST deal, right off the bat, of and $800/mon payment on just one car. We were buying two. This forced us to Haggle, which made for a VERY STRESSFUL and UNPLEASANT experience. Then he back-pedaled and said that some people consider that first offer a good deal. Really??? I NEVER want to deal with him again, and everytime we come in, he's there. He's a liar because he said the sales people don't work on commission. I don't care what you call it - commission, bonus - whatever it is, it rewards sales for getting customers to the finish line. He also tried to make me feel horrible about my credit which is not in the 700s, but it's not horrid, either. This was his way of saying I was lucky to get what he was offering. Again - HAGGLING. He must have thought that I as a woman was stupid and didn't know better. I'm the one who pays the bills and makes the financial decisions in my family, with my husband's full support. Also been in sales longer than he's been alive. Times have changed, pal. I'm uncomfortable even being near that guy. Ayoub, Sales Manager was Much better. He was responsive, helpful, & communicative even when he was out sick, which I appreciated greatly. Gina, Service Manager was extremely helpful and professional too. Why did I need service on a brand new car? GREAT question! The rear passenger door wasn't aligned properly, causing a loud, anxiety-provoking alarm to blare on our first night taking it home. There is still an issue that needs to be resolved on this BRAND NEW CARNIVAL which is why I'm waiting until it gets resolved to post in other social media. What gets me is that SOMEONE at that dealership Would have noticed that loud alarm before allowing us to drive off in it, and that person, whoever it was IGNORED it. WE didn't catch it until we were on the ride home - the problem with the BRAND NEW CAR. Getting a hold of someone at the dealership, unless it's sales, is a challenge. So if you need to reach someone, dial 1 for sales. Otherwise, if you dial 0, there is a good chance the phone will ring endlessly. Abdel was our finance manager. He was very helpful as well, and we opted for the Gap coverage based on what we presented. He did promise us a copy of the paperwork, which, days later, I still have not received. Waiting on that too. Overall, liked Madhi (no longer there), Shabazz, Ayoub, Gina, and Abdel. However, the whole experience was soured by the pushiness of the others, HAGGLING, making the whole feeling/experience SLIMY. Had we not already researched and decided on the two vehicles we wanted, we would not have returned to Greenway Kia. When it is time to get another vehicle in 3-4 years, I doubt I will visit this dealership again. More

Everything went well when I dropped off my car to have it checked. Everyone was very kind checked. Everyone was very kind More

Was told would take 30 minutes snd took almost 2 hours. No communication during wait No communication during wait More

Salesman very professional and knowledgeable. The dealership will give you best dollar for trade. Also finance guy works for you not the company. Puts the customer first. The dealership will give you best dollar for trade. Also finance guy works for you not the company. Puts the customer first. More