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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,113 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,113 reviews

November 01, 2024

Excellent service. Minimum waiting time. Comfortable waiting room. Thank you very much for your help More

by hember_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Greenway Kia East responded

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

November 01, 2024

Muy satisfecho con la a atención que me brindan cuando voy a atención al cliente More

by FELIXAMPARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Greenway Kia East responded

Gracias por tomarse el tiempo de compartir su experiencia positiva con nosotros en Greenway Kia East, Felix. Estamos para servirle!

November 01, 2024

Great customer Service, as always. :) Quick, easy service process. Peace of mind Sprtage fixed well. More

by DIANEWARD2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Greenway Kia East responded

We're delighted to hear that you had a great experience with our team at Greenway Kia East! It's wonderful knowing the service process was quick and easy, giving you peace of mind. Thanks for your support, Diane!

November 01, 2024

Very patient salesmen. Went out of their way to find me a good car, one that I loved. snd got me a good price. Made me feel like family! More

by jhcri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Luigi
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Nov 01, 2024 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East made you feel like family and helped find a car you love! Thank you for the kind words, and enjoy your new ride!

November 01, 2024

We have had the worst experience with Kia greenway East. They wrongly fixed our car, crashed our car in the process of fixing it, and the customer service has been horrible, especially with the people up fr More

by BLAKEMASON2686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 01, 2024

Shelby was excellent. She was professional and pleasant. She kept me informed on the progress of my car and explained everything that was done at the end. More

by TTUCKER1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Greenway Kia East responded

We're delighted to hear that Shelby provided you with excellent service at Greenway Kia East! Keeping our customers informed and ensuring a pleasant experience is what we strive for. Thank you for sharing your feedback!

October 31, 2024

Service department was fast and courteous and kept me appraised of the work status. They were able to do the repair on time for me to meet another appointment. More

by KATHTYMCCARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Greenway Kia East responded

Kathy, we're delighted to hear that our service department at Greenway Kia East was able to accommodate your schedule and provide courteous service. Thank you for sharing your experience!

October 31, 2024

Mr. Joshua thanks for your help, you are the Best, thanks for understanding and listening all my doubts. More

by Vbyessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Greenway Kia East responded

We're delighted to hear that Joshua provided you with excellent service at Greenway Kia East. Thank you for sharing your experience, and we're here if you have any more questions in the future!

October 30, 2024

I took my car for service and the very next week . I smelled my car burning open the hood no coolant, no oil and washer fluids. They was supposed to rotate tires and that wasn't done. They left my bat More

by LO.TY.275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 30, 2024

Did not honor their initial word but overall good experience. Could recommend to others in future. More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo
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Oct 30, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

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