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Greenway Kia East

Orlando, FL

4.2
3,123 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,123 reviews

October 03, 2024

The services were awesome, Joshua were very knowledgeable and helpful. I was very pleased, and will choose Greenway Kia for my next service. More

by mannheimrut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Greenway Kia East responded

We're delighted to hear that Joshua provided you with awesome service at Greenway Kia East! Thank you for your kind words, and we look forward to assisting you again in the future.

October 03, 2024

Muy bueno el servicio me atendieron bien y muy rápido fue muy amable gracias por todo More

by racheroxidearmas1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Oct 03, 2024 -

Greenway Kia East responded

Nos contenta leer esto! Muchas gracias por la confianza en nosotros para hacer el trabajo. Le enviamos un amistoso saludo desde Greenway Kia East.

October 03, 2024

This dealership was on point, I had a wonderful experience there.I went in for a electronic update and was on time. Miss Bishop had an answer for all my questions and she handled everything flawles More

by TCESTER1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with us at Greenway Kia East! We're delighted to hear that Miss Bishop provided exceptional service and handled everything so smoothly. It's great to know our team maintained professionalism even on a busy day. We appreciate the feedback and look forward to serving you again in the future!

October 02, 2024

They lie about giving you an extra key. They write we owes for things they will not fix. Stay away More

by Keenan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Navedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sotolongo-coell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yoannel Gandia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike , luis Monroy, Jeffry Moukarzel, Nicolas Santiago
Oct 04, 2024 -

Greenway Kia East responded

This isn't the feedback we like to receive, and I'd like to help make things right. I will check our system for your contact information, but please don't hesitate to contact me so we can talk through this together. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

October 02, 2024

Your prices are out of control. I've been a customer for years and your service has improved but your prices have gotten much worse More

by JIOJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia East responded

We appreciate your loyalty and feedback. While we're glad to hear our service has improved, we understand concerns about pricing. We're constantly evaluating our prices to ensure value for our customers, so please feel free to reach out if you'd like to discuss this further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

October 01, 2024

It was a great experience for me. Thank you for the quick service. Good day! More

by VASSILYNABRICKO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Oct 02, 2024 -

Greenway Kia East responded

We're delighted we could deliver an excellent experience! - Greenway Kia East Team

October 01, 2024

1. Told me car was available to see and showed up and no idea where car was 2. Came again next day and couldn’t test drive because car was in repair shop 3. Was told it would be a cpo car and was not 4. More

by JD
Recommend Dealer
No
Employees Worked With
Liam
Oct 04, 2024 -

Greenway Kia East responded

JD, I'm sorry to hear about your experience. It sounds like there were several miscommunications and issues that led to frustration on your end. We strive for transparency and reliability in our dealings, so it's disappointing to see we missed the mark here. If you'd like to discuss this further or have any other concerns, please reach out. Thanks, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

October 01, 2024

Great customer service, clean, good selection of cars and good pricing. Would definitely recommend to friends and family More

by omendz23
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 02, 2024 -

Greenway Kia East responded

Thanks for the positive feedback! We're glad to hear you enjoyed our customer service and selection at Greenway Kia East. We appreciate your recommendation!

October 01, 2024

Easy to make an appointment. Communication was not clear. Gave some information, but not complete, timely, details which ended up costing me money. Making my payment was easy. More

by j.marie0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia East responded

I apologize for the communication issues you experienced. We strive to provide clear and complete information to avoid any inconvenience or unexpected costs. If you'd like to discuss this further, please reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

October 01, 2024

Very good customer service. They let you know exactly what's happening with your car at all times. And they are extremly friendly! Keep up the good work! More

by F.ZEREH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Greenway Kia East responded

We're delighted to hear you had a great experience with our team at Greenway Kia East! Thanks for the kind words and support. We'll keep up the good work!

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