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Greenway Kia East

Orlando, FL

4.2
3,189 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,189 reviews

November 01, 2024

We have had the worst experience with Kia greenway East. They wrongly fixed our car, crashed our car in the process of fixing it, and the customer service has been horrible, especially with the people up fr More

by BLAKEMASON2686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Nov 02, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 01, 2024

Shelby was excellent. She was professional and pleasant. She kept me informed on the progress of my car and explained everything that was done at the end. More

by TTUCKER1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia East responded

We're delighted to hear that Shelby provided you with excellent service at Greenway Kia East! Keeping our customers informed and ensuring a pleasant experience is what we strive for. Thank you for sharing your feedback!

October 31, 2024

Mr. Joshua thanks for your help, you are the Best, thanks for understanding and listening all my doubts. More

by Vbyessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Oct 31, 2024 -

Greenway Kia East responded

We're delighted to hear that Joshua provided you with excellent service at Greenway Kia East. Thank you for sharing your experience, and we're here if you have any more questions in the future!

October 31, 2024

Service department was fast and courteous and kept me appraised of the work status. They were able to do the repair on time for me to meet another appointment. More

by KATHTYMCCARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia East responded

Kathy, we're delighted to hear that our service department at Greenway Kia East was able to accommodate your schedule and provide courteous service. Thank you for sharing your experience!

October 30, 2024

Did not honor their initial word but overall good experience. Could recommend to others in future. More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo
Oct 30, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

October 30, 2024

I took my car for service and the very next week . I smelled my car burning open the hood no coolant, no oil and washer fluids. They was supposed to rotate tires and that wasn't done. They left my bat More

by LO.TY.275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 30, 2024

Very professional and for my first time getting my car worked on. I felt like I was important More

by constancefasano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Mathew Westberg
Oct 31, 2024 -

Greenway Kia East responded

Thank you for trusting Greenway Kia East with your car! We're glad your first service went smoothly and hope to see you next time!

October 29, 2024

I felt like they talked down to me because I asked a question and the guy blew me off and shook his head. More

by amichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Oct 29, 2024 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

October 29, 2024

I felt with Fin as a service advisor and he was amazing. He accommodated me and was honest about what my car needed instead of trying to make the most money possible. The service was fast and Fin communicat More

by BECKIE425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Greenway Kia East responded

We're delighted to hear that Fin provided such an accommodating and honest service experience at Greenway Kia East! It's great to know he communicated effectively and made the process easy for you. We look forward to seeing you again for future services!

October 29, 2024

Everyone worked very hard to get me the best deal on the car I wanted. Simon was especially helpful. He walked me around the lots to find just what I was looking for. He stayed in touch all week trying to g More

by jhcri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Nicoloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Greenway Kia East responded

We're delighted to hear that Simon and the Greenway Kia East team went above and beyond to help you find the perfect car. It's great knowing he was patient and persistent in securing a deal that met your needs. Enjoy your new ride!

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