Back

Greenway Kia East

Orlando, FL

4.2
2,987 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
Contact Dealership

8701 East Colonial Dr

Orlando, FL

32817

Directions

By Type

Showing 2,987 reviews

August 18, 2024

The entire sales team, including finance team and finance manager, had no problem lying to me about the refinancing process and approval process for my new vehicle. I would have never gone through with the s More

by Allforlove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
oludare Baloye, luis Monroy
Aug 28, 2024 -

Greenway Kia East responded

This feedback is very concerning to receive. We strive for honesty and transparency in all our dealings, so it's troubling to hear about your experience. We'd like the opportunity to discuss this further and see how we can make things right. Please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 18, 2024

The salesman was okay but the financing guy is a shady as they come. Waited until my tag was on the car to try to jack up in the interest rate a point. More

by Dh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Simon
Aug 28, 2024 -

Greenway Kia East responded

It's disappointing to hear about your experience with our finance department. We strive for transparency and fairness in all transactions, so this feedback is concerning. If you're willing, please reach out directly so we can address this issue further. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 18, 2024

Finn consistently provides excellent customer service! Our service is timely and we’re kept informed. More

by Srcue10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you for highlighting Finn's excellent customer service at Greenway Kia East! We're glad to hear your experience was timely and well-informed. We appreciate your feedback!

August 18, 2024

Very easy and fast service. I like how spacious everything is. I don’t like how salesmen come over to get you to buy another vehicle. Just let me sit and do my work while my car More

by VANESA.ELVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia East responded

Thank you for sharing your experience, Vanesa! We're glad to hear that our service team at Greenway Kia East provided fast and knowledgeable assistance. We appreciate the feedback about the sales approach and will take it into consideration.

August 18, 2024

Fin was very helpful and kept me informed as to my vehicle's repair. He made sure I had a ride back home and everything was done timely. More

by Nrgyzed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

We're glad to hear Fin provided excellent service and kept you well-informed during your visit at Greenway Kia East. Thanks for sharing your experience!

August 18, 2024

Came in for oil change was done in an hour. Great service Thanks for all you do. More

by DARLENEDK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Aug 19, 2024 -

Greenway Kia East responded

Darlene, we appreciate your kind words here at Greenway Kia East. Thanks for choosing us for your service needs!

August 18, 2024

I arrived and was greeted right away for service, I went into the waiting room after checking in. Joshua was very professional, quoted me cost, used a half price coupon. He was great at customer service, li More

by CHERYL655parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you for sharing your experience, Cheryl! We're glad Joshua provided excellent service and made your visit to Greenway Kia East a positive one. We appreciate your trust in us!

August 17, 2024

Checked in efficiently. Completed repairs as stated. Would have enjoyed some seating outside. No food to buy during wait. More

by JEDARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Aug 19, 2024 -

Greenway Kia East responded

Thank you for the feedback! We're glad to hear that our team at Greenway Kia East efficiently handled your repairs. We'll take note of your suggestions regarding seating and food options. Safe travels!

August 17, 2024

I really did have a good experience with the buying process and felt I got a good deal. However, the sales person told me to call back the following week to find out if they had the other smart key fo More

by therealterry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
Aug 28, 2024 -

Greenway Kia East responded

It's great to hear you had a positive buying experience and felt you got a good deal. However, I apologize for the lack of follow-up regarding the smart key fob. We strive for better communication and will address this issue promptly. Please reach out so we can resolve this matter as soon as possible. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 17, 2024

The service manager was great but when I dropped it off they were supposed to give me a rental car. 10 days later and they said that they are having issues getting one. I had to rent a car on my own and st More

by Mocabeescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Aug 28, 2024 -

Greenway Kia East responded

It's concerning to hear about the rental car issues you experienced. We strive for seamless service and apologize for any inconvenience caused by this delay. Please reach out so we can address this situation directly and make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

...
97
...