Greenway Kia East

Everyone at the dealership was very helpful and friendly. They did great work on my car and would go back again if I had any other issues in the future. They did great work on my car and would go back again if I had any other issues in the future. More

Service was very good and I am pleased with the customer service and professionalism shown during the servicing of my vehicle. service and professionalism shown during the servicing of my vehicle. More

the service was exceptional fast, less than 1 hour wait time service advisor kept me informed throughout service call time service advisor kept me informed throughout service call More

The attention was incredible. I recommend . I have a great experience and wonderful price in my new SUV . I recommend . I have a great experience and wonderful price in my new SUV . More

Been with them for about 2 years now and have been happy with the experience and the service with the experience and the service More

We purchased a pre-owned 2020 Kia Soul and were very happy with the process. The car was carefully inspected before delivery happy with the process. The car was carefully inspected before delivery More

The service was friendly, quick and cordial, fulfilling the service guarantee. My car stopped failing when it left the dealership. I recommend it. the service guarantee. My car stopped failing when it left the dealership. I recommend it. More

I took my car in for a recall, oil change, and brakes. The team did a great job; the car rides smoothly and, more importantly, stops smoothly. Fin, my Service Director was attentive and kept me updated on The team did a great job; the car rides smoothly and, more importantly, stops smoothly. Fin, my Service Director was attentive and kept me updated on the progress. The only beef I have is that the service department always leaves the car dirtier than I gave it to them. The floors, doors, and back of the SUV are always grimy, so I always have to take my car to the wash after a service job. I don't expect them to wash their hands like it's a restaurant, but at least wipe down where you touch. Other than that, they do a very good job. More

Representative Ke was so very helpful and the fact that he was able to speak mandarin really saved the entire experience because my mom can’t speak English. The only reason why this is a 4 star, is because he was able to speak mandarin really saved the entire experience because my mom can’t speak English. The only reason why this is a 4 star, is because the finance took too long at the end and I was hungry but overall great experience. More

Told online rep what cars I was wanting to look at along with stock numbers. They said they would have them ready when I arrived, drove over an hour which they knew how far I was coming from and they had ne with stock numbers. They said they would have them ready when I arrived, drove over an hour which they knew how far I was coming from and they had neither car. After we walked out another rep came to our car said give him a chance to find the car at a sister dealership. They found one an hour away. We agreed on price as long as the car was what we wanted. We left to give them time to get car and left a 500$ refundable deposit and was told they would have everything done and ready when we came back. When we came back my wife asked to see paperwork where we had agreed on a price and discovered the paperwork had been reprinted and the agreed upon number had increased by over 2k. When it was brought to their attention they changed it back. We then sat another 2 hours waiting for paperwork to be done. When we finally got to the financial person my wife asked to see the number again to make sure it hadn’t changed, he told her we would get to it, we took that as being very rude and once again my wife asked to see the numbers. he did finally hand her the papers. I got the car I wanted however we felt the dealership was being underhanded and we felt they would have started the paperwork, which wasn’t the case. Also, they ran our credit twice, the dealership did a hard inquiry and then Kia did. We ended up pretty much closing the dealership that night. More