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Orlando Kia East - Service Center

Orlando, FL

4.2
1,680 Reviews

1,680 Reviews of Orlando Kia East - Service Center

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May 10, 2025

Outstanding service. JP was always in contact with me updating all the details. I am very happy with the service provided. Thank you More

by VTORRALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

The dealership has a very high qualified personnel that cares for their customers and make them feel that they are in good hands More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Sales and finance were fine. Service is horrible. Delivered brand new car without checking fluids. Sent it back and they still didn’t resolve completely and someone ate and spill More

by JEANETTERISKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Arguedas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Belcher
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Very satisfied with service and David Figueroa made sure i received outstanding care from Greenway Kia. More

by wferrer1085kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Not truthful I've never spoken to anyone there and have submitted requests to be removed More

by dannyarvelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janais Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Abrego
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Avila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Blackman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

The service was wonderful he explained all the details for the 16,000 mileschech everyone was helpful great job More

by Cowboywilliams1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Greenway Kia East responded

We're delighted to hear that you had a wonderful service experience at Greenway Kia East! It's great to know our team was helpful and thorough in explaining the details. Thank you for your feedback!

May 06, 2025

Stoped in for a brake light bulb. Told me in the parts department $75. After purchasing my car at your dealership salesman didn't want to talk with me More

by TABACHNICKBRUCE
Recommend Dealer
No
May 07, 2025 -

Greenway Kia East responded

We strive for excellent customer service, so it's disappointing to hear about this experience. Please reach out if you'd like us to address this further or assist you in any way. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 06, 2025

Fin treated me well. The car was finished at the time he promised. He kept me up to date during the service. He was very professional and a pleasure to work with. More

by Mdolce3240
Recommend Dealer
Yes
Employees Worked With
Fin
May 07, 2025 -

Greenway Kia East responded

We're delighted to hear that Fin provided you with such professional and timely service at Greenway Kia East. Thank you for sharing your experience, and we're here if you need anything else!

May 05, 2025

The service department always provides excellent customer service and quality repairs. I would not trust my vehicle with anyone else. More

by GABEIGLESIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Greenway Kia East responded

We're delighted to hear that our service department at Greenway Kia East has earned your trust with their excellent customer service and quality repairs. Thank you for choosing us!

May 05, 2025

Great service and he helped me out a lot and assured me everything will be taken care of in a timely manner More

by NATHANBMORRISII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Greenway Kia East responded

Nathan, we're delighted to hear you received great service at Greenway Kia East! Our team is always here to ensure everything goes smoothly for our customers. Thanks for sharing your experience!

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