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Orlando Kia East - Service Center

Orlando, FL

4.2
1,685 Reviews

1,685 Reviews of Orlando Kia East - Service Center

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April 20, 2025

I was extremely friendly. When I pulled in to the service area the technician called me by name. I’m impressed. More

by Thedogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finn
Apr 22, 2025 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East made such a positive impression by recognizing you personally. Thank you for sharing your experience with us!

April 19, 2025

Lack of communication, they keep you waiting on the phone. Advisor was courteous and friendly. More

by leyetevidal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 21, 2025 -

Greenway Kia East responded

We are grateful to have earned your business, Leyete. Thanks for taking the time to leave us a review! - The Greenway Kia East Team

April 19, 2025

This place is awesome the people are friendly, it’s clean and spacious my guy Finn was the man he was extremely helpful. More

by vesmithy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Greenway Kia East responded

We're delighted to hear you had such a positive experience with Finn and the team at Greenway Kia East! Thank you for highlighting our friendly staff and welcoming environment. Enjoy your new ride!

April 19, 2025

Everything went great The experience was great . Everyone was very courteous. I left earlier than I expected. More

by purlinahill2016
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
Apr 21, 2025 -

Greenway Kia East responded

We're delighted to hear that your experience at Greenway Kia East was smooth and efficient! Thank you for sharing your positive feedback, and we're glad our team could exceed your expectations. Safe travels in your new vehicle!

April 19, 2025

Dealership was very clean and everyone was very nice to me. Finn my advisor was also extremely helpful More

by HALEYROSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Greenway Kia East responded

We're delighted to hear that Finn and the team at Greenway Kia East provided you with a pleasant experience. Thanks for sharing your feedback!

April 19, 2025

The dealership inside was very clean, spacious. The snacks and coffee were a great giveaway. The workers that I encountered spoke and were friendly. More

by vesmithy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Greenway Kia East responded

Thank you for sharing your experience with us at Greenway Kia East! We're delighted to hear that you enjoyed our clean and spacious dealership, as well as the snacks and coffee. Our team is always here to provide a friendly atmosphere!

April 19, 2025

The whole staff was fast very and very knowledgeable to explain what’s needed and why, also they offered help to valuation of my vehicle free. More

by SAGARANDSALONI86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with quick and knowledgeable service. It's great to know they could assist with your vehicle's valuation as well. Thank you for the positive feedback!

April 19, 2025

Easy check in process. Friendly staff upon arrival. They thoroughly explained everything and contacted me when the vehicle was ready for pick up. More

by HOWARD.SHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Greenway Kia East responded

Howard, we're delighted to hear that the check-in process was smooth and our Greenway Kia East team took great care of you. Thanks for sharing your experience!

April 19, 2025

No one can seen to tell me why my vehicle is making a noise. This is the second time I've taken my car. More

by ANGELA.JINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Greenway Kia East responded

Angela, I'm sorry to hear about the ongoing issue with your vehicle. We aim for thorough diagnostics and it's concerning that we haven't resolved this yet. Please reach out so we can ensure a more comprehensive assessment on your next visit. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 18, 2025

Great customer service from advisor. Don't feel the pricing is competitive enough though. Too expensive More

by S.BARTOLO
Recommend Dealer
Yes
Employees Worked With
I believe his name was Daniel
Apr 21, 2025 -

Greenway Kia East responded

Thank you for your feedback! We're glad to hear that our advisor provided great customer service at Greenway Kia East. We appreciate your input on pricing and will take it into consideration as we strive to improve.

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