Greenway Kia North

Luis the service advisor was great to work with. Very good communication and very helpful. Very good communication and very helpful. More

Had to have the car towed back due to an oil leak after getting an oil change. They stated it was due to a filter with a bad seal. This should have been caught the first time. I risked damaging the engine getting an oil change. They stated it was due to a filter with a bad seal. This should have been caught the first time. I risked damaging the engine by driving had I ignored the light on my dash. More

The only issue i had this time was the technician that did the recall on the radio never told anyone it didn't work and when my granddaughter picked up her car know one showed her anything. We then had t did the recall on the radio never told anyone it didn't work and when my granddaughter picked up her car know one showed her anything. We then had to bring the car back next day and then the system wasn't working to finish the radio, now I have to bring back on Monday to see if it can be finished. Luis was very nice and keep me updated. The oil change that was completed was fine. More

I had a appointment for oils changed and it took 3 hours. 3 hour oil change 3 hour oil change More

Greenway Kia North went above & beyond to meet our needs with the unexpected repairs to our 2025 Sportage. David Andrew, Ricardo Anderson & Jennifer McClung met & exceeded our needs, keeping us well informe with the unexpected repairs to our 2025 Sportage. David Andrew, Ricardo Anderson & Jennifer McClung met & exceeded our needs, keeping us well informed all the way. More

This is my second service on a brand new Kia purchased at another Kia dealership. The pre-paid service plan has been difficult to navigate. Greenway did help me with this after I challenged their initial ass another Kia dealership. The pre-paid service plan has been difficult to navigate. Greenway did help me with this after I challenged their initial assessment. Additionally, I feel like since I’m not paying outright for services, they’ve skipped over doing anything extra with a service. After purchasing $55,000+ car, I would’ve expected at a minimum a quick vacuum. This hasn’t been done on either of my services. Other than these points, the dealership is fine. Perhaps if you purchase a vehicle directly from them, they may offer some of these complimentary services on your car. More

I have been coming to this dealership for a number of years. I have numerous cars as has my daughter her husband my sisterand her husband. Service has always been good. Jennifer is the best and gets the years. I have numerous cars as has my daughter her husband my sisterand her husband. Service has always been good. Jennifer is the best and gets the car done as fast ad possible. I will continue to work with her!! More

They were very nice. I liked the service I had. I felt very welcomed. I would definitely be back. I liked the service I had. I felt very welcomed. I would definitely be back. More

Muy servicial con el cliente te busca la comodidad y pendiente a sus cliente .le doy 10 de 10 pendiente a sus cliente .le doy 10 de 10 More

I recently visited for a routine oil change, and while there was initially some miscommunication regarding the pricing, I was incredibly impressed with how the situation was handled. The staff were courte there was initially some miscommunication regarding the pricing, I was incredibly impressed with how the situation was handled. The staff were courteous and understanding, and rather than brushing the issue aside, they took full responsibility. It’s not just the service you receive during the appointment that matters; it's how a business handles things when something goes off track. They showed integrity and a genuine commitment to customer satisfaction, which goes a long way. I left feeling valued and taken care of, and I’ll absolutely be returning for future service. Thank you to the team for turning a minor hiccup into a positive experience More