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Greenway Kia North

Longwood , FL

4.3
1,473 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 1,473 reviews

October 27, 2023

Everyone there was very helpful and friendly and communicative. They got the job done quick! More

by samcar444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransisco, Madison Belanger
Oct 27, 2023 -

Greenway Kia North responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Greenway Kia North Team

October 27, 2023

Frank and his service team at KIA are so wonderful and easy to work with. KIA North makes it so easy to deal with them. Drop your car off and Carmelo will shuttle you home and bring you back when your ve More

by jwsgoodlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sanz and Carmelo Carmona
Oct 27, 2023 -

Greenway Kia North responded

We're delighted to know that Frank, Carmelo, and the rest of our service team at Greenway Kia North made your experience a positive one. We appreciate you taking the time to share this feedback!

October 27, 2023

When I arrived to get my car only one person greeted me and even acknowledged that I was there. My service provider Theo was not very helpful regarding my services and only communicated through text even w More

by roseg1729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gansham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vega
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service provider Theo
Oct 27, 2023 -

Greenway Kia North responded

I'm sorry to read about your experience. It's important for us that every customer feels valued and receives top-notch service and communication, so it's disappointing to know we fell short during your visit. I'd like the opportunity to discuss this further with you and see how we can make things right. Please reach out at a time that suits you best. Jose Vega - Service Manager - 407-571-1234

October 26, 2023

My whole experience with this dealership has been below grade the sales aspect was not great the service again is also not great the general manager wrote back to me but I never heard from him again so thi More

by Xgf500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Greenway Kia North responded

We're truly sorry to read about your experience. It's important for us that our customers feel heard and valued, so it's disappointing to know we've fallen short of this expectation. We'd like the opportunity to make things right. We won't be able to locate your contact information without a full name — please consider reaching out directly so we can address any issues you had with both sales and service aspects. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

Oct 27, 2023 -

Xgf500 responded

I have sent David an email with my contact information we will see if and when he responds

October 26, 2023

Kept me updated. Explained fully at end of service. pleasent service writer. Nice clean waiting area. Complimentary drinks More

by garys7530
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gansham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Greenway Kia North responded

Gary - We're glad to know you had a pleasant experience at Greenway Kia North! Our team always aims to keep our customers informed and comfortable. Thanks for the positive feedback, we appreciate it!

October 26, 2023

Irresponsable Poor customer service Disrespectful with clients time and liars. You never know what they are doing for real in your car. More

by daicyortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gansham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Greenway Kia North responded

I'm sorry to read about your experience. We strive for excellent customer service and it's clear we fell short in this instance. I'd like the opportunity to learn more about what happened so that we can address any issues directly, please consider reaching out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

October 26, 2023

Theo was great, very fast with getting me checked in and getting me out of there. She was very friendly and just ab absolute pleasure to have to deal with. More

by nmherran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 27, 2023 -

Greenway Kia North responded

We're glad to know that Theo provided you with efficient and friendly service at Greenway Kia North. Thanks for the shout-out! Safe travels until we see you next time!

October 26, 2023

Theo was attentive, thoughtful, helpful and pleasant to work with. The experience couldn't have been better! More

by MIKEHWHEATON
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 27, 2023 -

Greenway Kia North responded

Thank you for sharing your positive experience with Theo, Mike! Your words of appreciation encourage us to continue exceeding expectations, and we're here for all your automotive needs. We hope to serve you again! Have a wonderful day!

October 25, 2023

Sales, financing and options were OK. BUT, process, communication and paperwork, score 0 or 1, I got a month almost after purchased and I didn't receive copies or email with my purchase More

by nobocarlos
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Finances
Oct 27, 2023 -

Greenway Kia North responded

I'm sorry to read about your experience with the paperwork and communication. We aim for a smooth process from start to finish, so it's disappointing that we missed the mark in this case. I'd like to help resolve any outstanding issues you might have - please reach out at your earliest convenience. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

October 24, 2023

Chris was very helpful, communicative and friendly with my service visit. My car was ready in a timely manner and the pickup process was very smooth. More

by Damian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Coman
Oct 25, 2023 -

Greenway Kia North responded

Damian, we're glad to know Chris and our team at Greenway Kia North were able to provide a smooth service visit for you. Thanks for sharing your experience!

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