Greenway Kia North - Service Center

Started of rocket with our original service advisor. Noah stepped in and provided necessary details and get things back on track. Over all service was performed to our standards. My only grip was the la Noah stepped in and provided necessary details and get things back on track. Over all service was performed to our standards. My only grip was the lack of communication on time lines and work being done. More

Service isn’t that great as used to be before. More waiting time and poor communication. More waiting time and poor communication. More

Your sales people are liars. They are fast talking hustlers. I tried to return my car after having it a wk no papers where signed I was told I couldn’t return it. There service p They are fast talking hustlers. I tried to return my car after having it a wk no papers where signed I was told I couldn’t return it. There service plan is a lie Just buy your car else where You won’t be pissed for the next 6 yrs of high car payments More

Appointments are set up and when you arrived you have to wait around 2 hours for them to get the service done. If an appointment is set up, is fair that you been seen at that time and not two hours later wait around 2 hours for them to get the service done. If an appointment is set up, is fair that you been seen at that time and not two hours later More

Started off a little rockey with our original service manager. Noah stepped in and did a great job getting things back on track. He communicated during each step and was very responsive with our question manager. Noah stepped in and did a great job getting things back on track. He communicated during each step and was very responsive with our questions or needs More

Buen servicio y atención, son muy amables y tienen personas que hablan español que es algo muy bueno para la comunidad hispana personas que hablan español que es algo muy bueno para la comunidad hispana More

I had a good experience, Noah was helpful and courteous and quite personable. Not sure what more you want me to write I have nothing else to say. and quite personable. Not sure what more you want me to write I have nothing else to say. More

Staff is awesome during the wait. I was attended to so much. Jennifer is the most understanding and pleasant person to have problems solved. I was attended to so much. Jennifer is the most understanding and pleasant person to have problems solved. More

Please note that for the service appointment, I did have a pre-scheduled appointment. When I arrived, I was greeted by a service writer who did not introduce himself and provide his name. I told him t a pre-scheduled appointment. When I arrived, I was greeted by a service writer who did not introduce himself and provide his name. I told him that I was there for an oil change and I also want to get a quote for new tires. I was told the service would take an hour to an hour and a half to be completed. After approximately two hours, my car was not ready. And they were unable to find my service advisor. When my service advisor was confronted by the person assist me in finding my service advisor. The advisor told the other employee that they were talking on the phone and when they told him previously that he was not the service advisor. He had no idea what she was talking about. When I asked him for a status on my car, he told me all I need to do is add oil to it. I was glad to hear that they’re going to add oil when completing my oil change. Even after all the delays in my service work, I was asked again if I wanted a car wash which I initially told him yes when I dropped it off, I was an informed. It would take an additional 20 to 30 minutes for that to be done. $124 for an oil change, I would expect it to be formed in less than two hours, I would not go to this dealer for service work that can be performed at other facilities. More

Friendly and honest service, technology and knowledge of the needs of the vehicle needs. I would recommend to bring your Kia here the needs of the vehicle needs. I would recommend to bring your Kia here More