1,797 Reviews of Greenway Kia North - Service Center
I have been coming to this dealership for a number of years. I have numerous cars as has my daughter her husband my sisterand her husband. Service has always been good. Jennifer is the best and gets the years. I have numerous cars as has my daughter her husband my sisterand her husband. Service has always been good. Jennifer is the best and gets the car done as fast ad possible. I will continue to work with her!! More
They were very nice. I liked the service I had. I felt very welcomed. I would definitely be back. I liked the service I had. I felt very welcomed. I would definitely be back. More
I recently visited for a routine oil change, and while there was initially some miscommunication regarding the pricing, I was incredibly impressed with how the situation was handled. The staff were courte there was initially some miscommunication regarding the pricing, I was incredibly impressed with how the situation was handled. The staff were courteous and understanding, and rather than brushing the issue aside, they took full responsibility. It’s not just the service you receive during the appointment that matters; it's how a business handles things when something goes off track. They showed integrity and a genuine commitment to customer satisfaction, which goes a long way. I left feeling valued and taken care of, and I’ll absolutely be returning for future service. Thank you to the team for turning a minor hiccup into a positive experience More
Great customer service and gets the job done correctly! Lisan is a great consultant Good. Lisan is a great consultant Good. More
Noah was great and followed up on all that was promised even checked afterwords to make sure I was satisfied even checked afterwords to make sure I was satisfied More
Great customer focus in service department by Noah and his team. Will return again. Thanks his team. Will return again. Thanks More
Great customer service, but xx car wash. Had to go get it rewashed. Get what you pay for. Had to go get it rewashed. Get what you pay for. More
Drove a smooth riding car in for a routine oil change & left driving a car that rides like there's a ton of rocks in my tires, it feels like I'm driving on a brick road and I have to keep my steering whee left driving a car that rides like there's a ton of rocks in my tires, it feels like I'm driving on a brick road and I have to keep my steering wheel far to the left to keep the car from veering left. I feel like the service department tampered with my tires to make me come back to get the alignment the Service Advisor tried to desperately sale me. I took my car to get a 2nd option regarding an alignment and it was confirmed that the tire thread and the veering of the car don't match and it appears to have been deliberately altered to escalate the need for an immediate alignment. More
Noah was phenomenal to work with. He kept us informed of the process the entire way and was instrumental in getting our warranty claim approved. He kept us informed of the process the entire way and was instrumental in getting our warranty claim approved. More
Jennifer was extremely helpful, responsive, and friendly throughout the entire process. She even asked the mechanic to come talk to me to explain what he had done and still needed to do. throughout the entire process. She even asked the mechanic to come talk to me to explain what he had done and still needed to do. More