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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,505 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,505 reviews

September 12, 2024

Excelente atención de la asesora Jessica y el equipo de trabajo de servicio de mantenimiento More

by helcarquezada2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 13, 2024 -

Greenway Kia West responded

Nos aseguraremos de hacerle llegar a Jessica su amable reseña! Gracias por el apoyo para nuestro equipo de servicio en Greenway Kia West. Tenga una gran semana!

September 12, 2024

Customer service from this dealership has been a joke. I bought a new Kia from them over a month ago and I still don’t have my second set of keys. They have never given an explanation as to why it’s tak More

by MGR1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jhonatan Salinas
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Sep 17, 2024 -

Greenway Kia West responded

We apologize for the inconvenience and lack of communication you've experienced regarding your second set of keys. This is not the level of service we strive to provide, and we're committed to resolving this issue promptly. Unfortunately, I cannot locate contact information without a first and last name. Please reach out directly so we can address this matter as soon as possible. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 12, 2024

Mark Foster did a wonderful job in communication and is a asset to your company. My oil change was fast and efficient and the staff were very friendly and efficient. My questions were answered and the Kia More

by jrwcmor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Mark Foster and his staff.
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Sep 16, 2024 -

Greenway Kia West responded

We're delighted to hear that Mark and the team at Greenway Kia West provided you with efficient service and excellent communication. Thanks for sharing your positive experience!

September 11, 2024

It was a 4 hour wait, had a small area to sit and not enough coffee and the soda machine was out of order More

by Citso011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Greenway Kia West responded

We apologize for the long wait as well as any inconvenience caused by our seating area and beverage options. With that said, we appreciate your feedback as it will help us improve our services moving forward. If you have any further concerns, please feel free to reach out to me directly. Thank you, Alberto Ahumada - General Manager albertoahumada@greenwayauto.com

September 11, 2024

All was good however upon reviewing final details of my purchase ( my daughter realized we were over charged and one other thing was I was only given one key and according to what we researched we are supp More

by LISSETTESANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
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Sep 11, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with Greenway Kia West. We're glad to hear the service was good, but we're sorry about the issues you've encountered post-purchase. We'll make sure our team looks into these concerns and gets back to you promptly regarding the extra charge and additional key.

September 11, 2024

Excelente atención en el momento de realizar el servicio y explican todo lo que le hace a tu carro. More

by gonzalezrichar86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel torres
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Sep 12, 2024 -

Greenway Kia West responded

En Greenway Kia West nos esforzamos por ofrecer un servicio de excelente calidad. Gracias por confiar en nosotros para hacer el trabajo! Tenga una excelente semana.

September 11, 2024

Great leadership. everyone cheerful,efficient,informative.waiting time not bad.kept up to date.comfortable seats. More

by RITAAHRENDT15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
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Sep 12, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear our team at Greenway Kia West provided cheerful and efficient service. We appreciate the feedback and hope to see you again soon!

September 10, 2024

Took 3. 5 hours for an oil change! Was not happy having to wait that long. More

by Jeffroy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Sep 14, 2024 -

Greenway Kia West responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 10, 2024

Bad service 2 wrong diagnostic Bad management service! !! They just dont care sadddd !!! hire new management! More

by LITTLERICAN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foster
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Sep 14, 2024 -

Greenway Kia West responded

We apologize for the less-than-stellar service and misdiagnosis you experienced. This is not reflective of our standards, and we are committed to addressing your concerns. If you're willing to discuss this further, please reach out at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 09, 2024

Customer service advisor was professional and courteous in my dealings with him. The vehicle was ready within the stated timeframe. More

by charlese692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti Williams
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Sep 10, 2024 -

Greenway Kia West responded

Charles, we're glad to hear that our team at Greenway Kia West provided professional and timely service. Thanks for sharing your experience!

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