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Greenway Kia West

Orlando, FL

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Employees
Reviews
Vehicles
4.2
3,595 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,595 reviews

September 01, 2024

Had an appointment and still needed to wait 4hrs for an oil change. Once completed, I wasn't alerted and needed to continuously follow up with the tech. When I arrived to pay the only two front office work More

by Mig
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
why are the techs or service center associates not listed? , Chrissie Paul
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Sep 03, 2024 -

Greenway Kia West responded

Thank you for sharing your experience. We apologize for the long wait and lack of communication during your visit, as well as any inconvenience caused by changes to your vehicle's settings. This is not the level of service we strive to provide, and we'll address these issues with our team immediately. If you'd like to discuss this further or have any other concerns, please reach out to me. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 01, 2024

Horrible attitude and service from director manager and staff they never find out what my car had still same noise and they did not care horrible service !!!!!!! More

by LITTLERICAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
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Sep 03, 2024 -

Greenway Kia West responded

We apologize for the negative experience you had with our team. It's concerning to hear about the unresolved issue and poor service, as we strive to provide attentive care for all our customers. Please reach out so we can address this matter directly and find a solution. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 31, 2024

Service was done in a timely manner and the advisor Elizabeth was awesome to work with! More

by nashalimarie03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Frye
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Sep 03, 2024 -

Greenway Kia West responded

We are so happy that Elizabeth and Greenway Kia West team delivered an excellent experience. Thank you, Nashali!

August 31, 2024

Jesse was my service rep. Very courteous and helpful. Did his best to have my car done quickly. More

by winztnwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service
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Sep 03, 2024 -

Greenway Kia West responded

Thank you for sharing your five-star experience at Greenway Kia West! We are glad that Jesse was helpful and courteous.

August 31, 2024

Very nice and knowledgeable they were done before time expected. Waiting room was very clean. More

by froggyonalilypad2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Sep 03, 2024 -

Greenway Kia West responded

We are so happy that our Greenway Kia West team earned your five stars. Thank you!

August 31, 2024

In the 4 years of my purchase and services, Greenway Kia West service has been amazing! I love the fact that if there is a problem, the team will make sure that everything is taken care of. Shout out to Mar More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monty, Liz, Ray,
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Sep 03, 2024 -

Greenway Kia West responded

Thank you for the kind words! We're delighted to hear that your experience over the past 4 years with Greenway Kia West has been amazing. We'll be sure to pass along your shout-outs to Marc, Chuck, Monty, and Ray!

August 31, 2024

My sales person Elizabeth was amazing she answered every question I had and was very polite More

by IAMFOCUSED85
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth and Jessica in service
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Sep 03, 2024 -

Greenway Kia West responded

Elizabeth will appreciate your kudos. Thanks for being an awesome Greenway Kia West customer!

August 30, 2024

Very good service. Very professional. Accurate timing. Will recommend to any one. Keep up the good work! More

by faliemoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Sep 02, 2024 -

Greenway Kia West responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Greenway Kia West provided professional and timely service. We appreciate your recommendation!

August 30, 2024

They are not helpful nor polite and I will not take my vehicle there ever again More

by Angela Truitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 01, 2024 -

Greenway Kia West responded

Angela - I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 30, 2024

I love that I'm able to make an appointment in a reasonable amount of time &the service is nice. More

by dumastraye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 30, 2024 -

Greenway Kia West responded

Thank you for visiting Greenway Kia West! We are glad that it's effortless to make an appointment.

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