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Greenway Kia West

Orlando, FL

4.2
3,484 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,484 reviews

July 20, 2024

Our salesman Kerem was wonderful. The finance guy I would give a minus 12 if that was an option. Not friendly, not welcoming, not nice, I would say rude. That turned us off right ther More

by kurquhart1210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerem
Jul 22, 2024 -

Greenway Kia West responded

While we're glad to hear that Kerem provided excellent service, it's quite disappointing to learn about your experience with our finance department. We strive for a welcoming and professional environment throughout the entire sales process, and we apologize if this wasn't reflected. If you're open to giving us another chance, we'd like to learn from our mistakes. Please consider reaching out directly to talk this through. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

July 19, 2024

Service advisor Elizabeth was awesome and helped me keep costs at a minimum to get my Sorento’s issues resolved! Garrett the courtesy shuttle driver was delightful and gave me a safe ride home while the ser More

by lea.reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Garrett and Marty
Jul 22, 2024 -

Greenway Kia West responded

Lea, thanks for sharing your experience! We're glad Elizabeth and Marty provided great service at Greenway Kia West. We appreciate your patience with the repairs and look forward to seeing you again soon!

July 19, 2024

Great service Jessica was extremely helpful and insightful. Mechanics was able to diagnose the issue quickly. Great customer service More

by jechevarria719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 22, 2024 -

Greenway Kia West responded

We're delighted to hear that Jessica and our mechanics provided excellent service at Greenway Kia West. Thanks for sharing your positive experience!

July 19, 2024

Very happy with With Help and Support provided at the Kia! Julio is wonderful and excellent with communication and working with me! This Kia store has always been efficient and friendly. I am so grateful More

by Globalkath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Jul 22, 2024 -

Greenway Kia West responded

We're delighted to hear that Julio and the Greenway Kia West team provided excellent support and communication. Thank you for your kind words, we're grateful for your continued trust in us!

July 19, 2024

Tony was very nice. He followed through with keeping me updated on the status of my repairs. More

by Leankl.63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service dept
Jul 23, 2024 -

Greenway Kia West responded

We are glad to hear that Tony provided top-notch communication throughout your vehicle repair. Thanks for choosing Greenway Kia West!

July 19, 2024

As always, it's a pleasure to do business with Tony and Greenway KIA West. Appointments are easy to make and the service is incredible! More

by jerrytrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in Service
Jul 22, 2024 -

Greenway Kia West responded

Jerry, we're delighted to hear that Tony and the Greenway Kia West team made your experience so enjoyable. Thanks for sharing!

July 19, 2024

The best help desk and the best attendant, Ray Paz is the best sales person More

by miguelaajaime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Paz
Jul 22, 2024 -

Greenway Kia West responded

We are glad to hear that Ray and the team provided excellent service. Thanks for choosing Greenway Kia West!

July 19, 2024

I was quickly greeted and checked in. Timing for service completion was spot on. I prefer Kia service my Kia Soul as they know all the specs. More

by CRAIGBYKDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tony in Auto Service
Jul 22, 2024 -

Greenway Kia West responded

Thank you for sharing your positive experience with Greenway Kia West! We're glad to hear our team provided timely service and met your expectations. We appreciate your trust in us to take care of your Kia Soul!

July 19, 2024

Came in not expecting what to do and felt welcomed. The process was easy for purchasing a car thanx to my family and David Diaz of Kia Greenway West. Didn’t feel pressured in purchasing a new car and w More

by zachleon18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Greenway Kia West responded

We're delighted to hear that David and the Greenway Kia West team made your car-buying experience welcoming and pressure-free. Thanks for recommending us, we appreciate it!

July 19, 2024

He was very calm, respectful, and polite. Everything was handled in a timely manner the day of service. More

by Wlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foster
Jul 22, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear that our team at Greenway Kia West provided calm, respectful, and timely service. We appreciate your feedback!

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