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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,580 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,580 reviews

July 24, 2024

Unreasonably long wait for an appointment made day of. I will not be returning. Should have spread appoints out. Or if staffing were a challenge not allow further bookings More

by bellaaahguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz
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Jul 30, 2024 -

Greenway Kia West responded

We apologize for the long wait you experienced. We strive to manage our appointments efficiently and it's clear we fell short this time. Your feedback is valuable, and we'll work on improving our scheduling process. If you'd like to discuss further, please reach out to us directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 24, 2024

Very good customer service - very professional and very courteous- unfortunately it took longer than I thought but the wait was worth it More

by Beaforski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 25, 2024 -

Greenway Kia West responded

Bea, thanks for your patience and kind words! We're glad to hear you had a positive experience with our team at Greenway Kia West. Safe travels!

July 24, 2024

I was here changing the engine oil ok my car and I waited 2 hours and half More

by Humberto Rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The office employees
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Jul 30, 2024 -

Greenway Kia West responded

Humberto, we're sorry your oil change took longer than expected. We strive for efficiency and want our customers to feel confident in the service we provide, and your feedback is important to us. Please reach out directly if you'd like to share anything else or if I can further assist you at this time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 24, 2024

My appointment was very fast, satisfactory service and very friendly staff, my car is up to date, good service and location. More

by yoma3166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
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Jul 24, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear that our team at Greenway Kia West provided fast and satisfactory service. We appreciate your support!

July 23, 2024

This dealership supports a lack of transparency with its customers in sales and service. Information is available after the fact. More

by m_szilagyi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
5 stars for Elizabeth Frye in service dept
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Jul 30, 2024 -

Greenway Kia West responded

We apologize for any lack of transparency you experienced. We strive to provide clear and upfront information at all times. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

July 20, 2024

Probably my worst experience in a dealership. Three times trying to fix an odd and annoying suspension noise on my 2023 Kia forte. First time, not able to duplicate my concerns, guys if you park More

by jabcapone
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio
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Jul 22, 2024 -

Greenway Kia West responded

I'm sorry to hear about the ongoing issues you've experienced. This certainly doesn't reflect our standards for service, and I apologize for any inconvenience caused. We would like to make things right and ensure all outstanding concerns are addressed - please reach out when you can. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 20, 2024

Our salesman Kerem was wonderful. The finance guy I would give a minus 12 if that was an option. Not friendly, not welcoming, not nice, I would say rude. That turned us off right ther More

by kurquhart1210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerem
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Jul 22, 2024 -

Greenway Kia West responded

While we're glad to hear that Kerem provided excellent service, it's quite disappointing to learn about your experience with our finance department. We strive for a welcoming and professional environment throughout the entire sales process, and we apologize if this wasn't reflected. If you're open to giving us another chance, we'd like to learn from our mistakes. Please consider reaching out directly to talk this through. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

July 19, 2024

Cumplimos nuestros sueños de tener nuestro propio automóvil gracias a Greenway kia y al señor David More

by Kennyrojo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Greenway Kia West responded

Kenny, es un honor ser parte de este momento tan especial para usted! Gracias por elegir hacer negocios con David y Greenway Kia West. Disfrute de su nuevo auto!

July 19, 2024

As always, it's a pleasure to do business with Tony and Greenway KIA West. Appointments are easy to make and the service is incredible! More

by jerrytrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in Service
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Jul 22, 2024 -

Greenway Kia West responded

Jerry, we're delighted to hear that Tony and the Greenway Kia West team made your experience so enjoyable. Thanks for sharing!

July 19, 2024

I was quickly greeted and checked in. Timing for service completion was spot on. I prefer Kia service my Kia Soul as they know all the specs. More

by CRAIGBYKDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tony in Auto Service
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Jul 22, 2024 -

Greenway Kia West responded

Thank you for sharing your positive experience with Greenway Kia West! We're glad to hear our team provided timely service and met your expectations. We appreciate your trust in us to take care of your Kia Soul!

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